Meet the alternative to HappyFox

Is Crisp's AI chatbot superior to HappyFox's offerings? How does Crisp's shared inbox feature compare to HappyFox? Which is a more cost-effective alternative: Crisp or HappyFox? Does Crisp offer better multi-channel integration than HappyFox?

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Looking for HappyFox alternatives?

HappyFox has emerged as a promising player in the customer support software sector, aiming to simplify the complexities associated with customer service. Launched with the goal of streamlining support processes, HappyFox provides a suite of robust features that include a ticketing system, automation tools, and an intuitive interface designed to boost team productivity. Its user-friendly design allows companies to manage customer queries more efficiently, transforming chaos into organized simplicity. Additionally, HappyFox excels in offering extensive reporting and analytics tools, enabling businesses to gain valuable insights into customer interactions and make informed, data-driven decisions.

In contrast, Crisp sets itself apart by offering a more integrated communication experience. While both platforms focus on enhancing customer support, Crisp's unique advantage lies in its multi-channel messaging system, which consolidates live chat, email, and social media interactions into one seamless platform. This feature ensures that businesses can maintain continuous dialogue with their customers across various touchpoints, thus enhancing engagement. Moreover, Crisp's emphasis on real-time interaction and its comprehensive suite for team collaboration make it an attractive choice for companies seeking to elevate their customer support. Though both HappyFox and Crisp have their merits, Crisp’s holistic approach to multi-channel support offers a distinct edge in today’s fast-paced digital landscape.

End-up the thrill of siloed conversational data inside your company

Crisp comes with an all-in-one customer communication platform that brings the company around one tool, just like HappyFox.

The thing is, Crisp offers way more integrations to increase collaboration between your teams.

With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram, Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies.

Make your live chat experience unforgettable

The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.

To help customers, Crisp offers the ability to start a video chat with your users to assist them. You can even share your screen without any additional plugins!

With our video chat software, our customers can assist their users in real-time, close more deals and better understand UX issues. Combine co-browsing with video chat conversations to make your experience even more powerful.

To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.

Bring customers' experience to another level

The best companies realize that crafting a world-class customer experience builds sustainable growth.

On the other side, websites and software tend to become more and more complex, at every stage of the customer's lifecycle. To help customers, Crisp offers the ability to co-browse with your users to assist them.

You can even take control of their screen without any additional plugins. With our co-browsing software, our customers can assist their users in real-time, close more deals and better understand UX issues.

Automate trials and upsells with chat and email messages

Run automated, multi-channel lifecycle marketing campaigns to convert more trials and cross-sell existing customers thanks to our marketing automation software that lies inside Crisp.

Focus on key interactions to deliver the right message at the right time and enjoy fine-grained targeting options to address your messages to the right targeted audience.

  • Built for scale

    Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.

  • Easy Data Migration

    Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.

  • Fair Pricing Policy

    Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.

  • We are here to help

    We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.

  • Security at Every Step

    At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.

  • No engagement

    You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.

Discover how HappyFox compare with Crisp

Enjoy a detailed comparison table about features and pricing

Pricing
HappyFox
  • Highest Plan$99 / mo / agent (Unlimited agents: $4,999/mo)
  • Chat Seat Included1
  • Additional seat$99 / mo / agent
  • ContactsUnlimited
  • Annual billing for 20 users$23,760
Crisp
  • Highest Plan$95/mo
  • Chat Seat Included20
  • Additional seat$10 / mo / agent
  • Contacts50 000
  • Annual billing for 20 users$1,140
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
HappyFoxCrisp
Pricing
Highest Plan$99 / mo / agent (Unlimited agents: $4,999/mo)$95/mo
Chat Seat Included120
Additional seat$99 / mo / agent$10 / mo / agent
ContactsUnlimited50 000
Annual billing for 20 users$23,760$1,140
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls
Speed Impact-1,6s
Branding removal
Multilingual
Chatbot
Chatbot builderAdditional fee undisclosed
Draft scenariosAdditional fee undisclosed
Input fields
Keyword intentsAdditional fee undisclosed
Condition blocks
Chatbot APIAdditional fee undisclosed
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
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