Meet the best alternative to Chatra

How does Crisp compare with Chatra? What's the best shared inbox software? What is the best alternative to Chatra? Discover why Crisp is a great alternative to Chatra.

Chatras' founders started a company that has led them to build Chatra which is a live chat, email and social messaging inbox that empowers companies around the world. Originally, in 2015, Chatra was a chat widget, just like Crisp! In 2021, Chatra has been acquired by Sendinblue.

But then, it evolved into a shared inbox that combines chat, social messaging and emails. At Crisp, we like those stories that promotes entrepreneurship and ambitions, especially with a small team as for Chatra.

Crisp also started as a live chat in 2015. In 2020, Crisp is much more than a live chat software as it offers a chatbot, a shared inbox, a knowledge base and lots of other great features. If you're looking for an alternative to Chatra, here's why you should consider Crisp

Looking for Chatra Alternatives?

Reason #1

End-up the thrill of siloed conversational data inside your company

Crisp comes with an all-in-one customer messaging platform that brings the whole company around one tool.

With Crisp, you can centralize all your messages into one inbox to increase collaboration between your team to end up the hassle of multichannel conversation.

Centralize Emails, SMS, Live chat, Facebook Messenger, Twitter, WhatsApp and much more inside one inbox where all your team can answer and help leads and customers.

Reason #2

Automate trial and upgrade conversion

Run automated, multi-channel lifecycle marketing campaigns to convert more trials and cross-sell existing customers thanks to our marketing automation software that lies inside Crisp.

Focus on key interactions to deliver the right message at the right time and enjoy fine grained targeting option to address your messages to the right group of people.

  • Fair Pricing PolicyCrisp offers free and paid plans. All our plans come with flat pricing, so you can expect what you pay at the end of the month.Learn more
  • No engagementWe want to you to be free to leave whevener you want. That's why Crisp plans come with no engagement.Learn more
  • Free trialEver bought something without any trial? That's why all our plans come with a trial of 14 days without any CC's requiredLearn more

Reason #3

Bring customer experience to another level

The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.

To help customers, Crisp offer the ability to co-browse with your users to assist them. You can even take control of their screen without any additional plugin! With our co-browsing software, our customers can assist their users in real-time, close more deals and better understand UX issues.

Combine co-browsing with video chat conversations to make your experience even more powerful.

Reason #4

Build a knowledge base to decrease the amount of conversations

Compared to Chatra, Crisp covers a broader spectrum of the customer lifecycle.

To help your customers, Crisp offers the ability to build a knowledge base that will make your customer much more autonomous.

Everyone win: your team handle less requests and your customers are able to find anwers by themselves.

200,000 brands are already using Crisp to improve their customer experience

See their testimonials

Discover how Chatra compare with Crisp

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Annual billing for 10 users


Highest Plan


Chat Seat Included


Additional seat




Customers' ratings


Mobile Apps

Desktop Apps

Speed Impact


Chat trigger

Canned responses

Message Sneak-peek

Visitors details

Javascript integration

Routing rules

Visitor Banning

Chatbot builder

Chatbot API




Drip email & chat campaign

CRM integrations

Zapier Integrations

Branding removal

Live translate

Chat transcript


Co Browsing

Video and audio calls

Tags & Segments

File sharing


Facebook & Twitter Integration

Shared inbox

Knowledge base


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