How does Crisp compare with Olark? What's the best live chat software? What is the best alternative to Olark? Discover why Crisp is a great alternative to Olark.
Olark's founders started their company alongside the famous YCombinar startup accelerator. Olark is a live chat software that empowers companies around the world.
Originally, in 2009, Olark was a chat widget, just like Crisp! But then, it grew up to be a solid live chat software with advanced features. At Crisp, we like those stories that promotes entrepreneurship and ambitions.
Crisp also started as a live chat software in 2015. In 2020, Crisp is much more than a live chat software as it offers a chatbot software, a collaborative inbox, a knowledge base and lots of other great features that makes Crisp an all in one messaging platform for SMBs. If you're looking for an alternative to Olark, here's why you should consider Crisp
Reason #1
Crisp comes with an all-in-one customer messaging platform that brings the whole company around one tool.
With Crisp, you can centralize all your messages into one inbox to increase collaboration between your team to end up the hassle of multichannel conversation.
Centralize Emails, SMS, Live chat, Facebook Messenger, Twitter, WhatsApp and much more inside one inbox where all your team can answer and help leads and customers.
Reason #2
Run automated, multi-channel lifecycle marketing campaigns to convert more trials and cross-sell existing customers thanks to our marketing automation software that lies inside Crisp.
Focus on key interactions to deliver the right message at the right time and enjoy fine grained targeting option to address your messages to the right group of people.
Reason #3
To build a great customer service, companies have to have the best tools availble to combine efficiency within the company and seamless experience for their customers.
Thanks to the knowledge center available directly within Crisp, customer support agents can access knowledge articles in a wink and answer customers super easily.
For the customer? A self-service channel that allows him not to wait for your answers. Autonomy is a key when building successfull company.
Reason #4
The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.
To help customers, Crisp offer the ability to start a video chat with your users to assist them. You can even share your screen without any additional plugin!
With our video chat software, our customers can assist their users in real-time, close more deals and better understand UX issues. Combine co-browsing with video chat conversations to make your experience even more powerful
Annual billing for 10 users | 2280$ | 1140$ |
Highest Plan | 19$/mo/agent | 95$/mo/site |
Chat Seat Included | 1 | Unlimited |
Additional seat | 19$ | Unlimited |
Contacts | Unlimited | Unlimited |
Customers' ratings | ||
Cloud-Hosted | ||
Mobile Apps | ||
Desktop Apps | ||
Speed Impact | 2.9s | 1,6s |
Chat trigger | ||
Canned responses | ||
Message Sneak-peek | ||
Visitors details | 59$/mo | |
Javascript integration | ||
Routing rules | ||
Visitor Banning | ||
Chatbot builder | ||
Chatbot API | ||
Reminders | ||
Multilingual | ||
Customization | ||
Drip email & chat campaign | ||
CRM integrations | ||
Zapier Integrations | ||
Branding removal | 59$/mo | |
Live translate | 29$/mo | |
Chat transcript | ||
Multisite | ||
Co Browsing | 99$/mo | |
Video and audio calls | ||
Tags & Segments | ||
File sharing | ||
API | ||
Facebook & Twitter Integration | ||
Shared inbox | ||
Knowledge base | ||
Compare | See pricing | See pricing |