Take control of the situation and provide realtime customer support. Through your live chat, allow your agents to offer a walkthrough to your customers. Our cobrowsing software provides realtime assistance through shared browsing and live chat. Take control of users' screen and offer the perfect customer experience instantly. Simply point, scroll, click and share notes with your team in realtime inside your customers' browser tabs. No matter where your customers are on your website, no plugin needed. The only things you need to get started with co-browsing is a live chat.
<p>Doing customer support using live chat is great because it allows asynchronous communications. However, audio/video calls with screen-sharing are super useful because it allows you to:</p><ul><li>Do realtime demos using Crisp. Share some slides with your customers</li><li>Troubleshoot bugs in live and solve issues in a few minutes</li></ul><h3 id="how-does-it-work">How</h3>