Meet the best alternative to JivoChat

How does Crisp compare with JivoChat? What's the best live chat software for SMBs? What is the best alternative to Jivo Chat? Discover why Crisp is a great alternative to JivoChat.

JivoChat is a live chat software that empowers companies around the world. Originally, in 2012, Jivo Chat was a chat widget, just like Crisp! But then, it grew up to be a solid live chat software with advanced features.

At Crisp, we like those stories that promotes entrepreneurship and ambitions. Crisp also started as a live chat software in 2015.

In 2020, Crisp is much more than a live chat software as it offers a chatbot software, a collaborative inbox that centralizes multiple channels, a knowledge base and lots of other great features that makes Crisp an all in one messaging platform for SMBs. If you're looking for an alternative to JivoChat, here's why you should consider Crisp.

Looking for JivoChat Alternatives?

Reason #1

Ask more of your live chat software

Standalone live chat isn't enough anymore. Customers want immediate support on multiple channels.

With Crisp, you can connect your live chat to a team inbox that will let you connect social media channels such as Facebook, Twitter, emails or even WhatsApp.

Crisp live chat also offers the ability to build chatbots and benefit from dedicated features such as canned responses or internal notes to increase collaboration between teams.

Reason #2

Get a chatbot to answer customers 24/7

Offering a live chat is great, but what happens when your teams go offline?

Use Crisp chatbots at every stage of the customer lifecycle to automatically book more demos, upsell trial users, and answer frequently asked questions automatically.

Furthermore, you can also take benefit from our multichannel bot to build chatbots with social networks such as Facebook, Twitter or WhatsApp.

  • Fair Pricing PolicyCrisp offers free and paid plans. All our plans come with flat pricing, so you can expect what you pay at the end of the month.Learn more
  • No engagementWe want to you to be free to leave whevener you want. That's why Crisp plans come with no engagement.Learn more
  • Free trialEver bought something without any trial? That's why all our plans come with a trial of 14 days without any CC's requiredLearn more

Reason #3

Offer modern chat software experience

The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.

To help customers, Crisp offer the ability to start a video chat with your users to assist them. You can even share your screen without any additional plugin!

With our video chat software, our customers can assist their users in real-time, close more deals and better understand UX issues. Combine co-browsing with video chat conversations to make your experience even more powerful.

Reason #4

Make your customers happier

To build a great customer service, companies have to have the best tools availble to combine efficiency within the company and seamless experience for their customers.

Thanks to the knowledge center available directly within Crisp, customer support agents can access knowledge articles in a wink and answer customers super easily.

For the customer? A self-service channel that allows him not to wait for your answers. Autonomy is a key when building successfull company.

200,000 brands are already using Crisp to improve their customer experience

See their testimonials

Discover how Jivochat compare with Crisp

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Annual billing for 10 users


Highest Plan


Chat Seat Included


Additional seat




Customers' ratings


Mobile Apps

Desktop Apps

Speed Impact


Chat trigger

Canned responses

Message Sneak-peek

Visitors details

Javascript integration

Routing rules

Visitor Banning

Chatbot builder

Chatbot API




Drip email & chat campaign

CRM integrations

Zapier Integrations

Branding removal

Live translate

Chat transcript


Co Browsing

Video and audio calls

Tags & Segments

File sharing


Facebook & Twitter Integration

Shared inbox

Knowledge base


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