How does Drift compare with Crisp? What's the best conversational software? What is the best alternative to Drift? Discover why Crisp is a great alternative to Drift.
Drift founders have built a great product that is focused on sales and marketing teams.
Their product is all dedicated to these teams and the product itself offers features that goes along. Crisp has been built on the total opposite as Crisp is a messaging company that goes way over the top of sales and marketing team.
Crisp comes as a lead and customer messaging platform that brings companies around one tool. If you're looking for an alternative to Drift here are some reason you should consider when looking over Crisp.
Reason #1
Just like Drift, Crisp comes with an all-in-one customer messaging platform that brings the company around one tool
The thing is, Crisp offers way more integrations to increase collaboration between your teams.
Unlike Drift, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Twitter or WhatsApp inside one inbox.
Reason #2
The most ambitious companies realize that crafting a great customer experience helps sustainable income.
Unlinke Drift, Crisp chatbots can be used at every stage of the customer lifecycle to automatically book more demos, upsell trialling users, answer frequently asked questions or route conversations automatically.
You can even take benefit from our chatbot to offer custom bot with social networks such as Facebook, Twitter or WhatsApp.
Reason #3
Run automated, multi-channel lifecycle marketing campaigns to convert more trials and cross-sell existing customers thanks to our marketing automation software that lies inside Crisp.
Focus on key interactions to deliver the right message at the right time and enjoy fine grained targeting option to address your messages to the right group of people.
Reason #4
Unlike Drift, we believe everyone should deserve an efficient, fast and reliable chat widget. Even in countries that may not have fast internet broadband, customers should easily get in touch with companies.
More than offering affordable customer support on a global scale, loading time is also a ranking factor for Google search results. If you wish to improve your visibility, you should always be willing to decrease the amount of external widget your serving for each new visitor.
Of course, Drift widget is great but only for business that can afford to rack-up more power to their servers to counter balance the heavy widget they are loading for each new visitor.
Annual billing for 10 users | 27600$ | 1140$ |
Highest Plan | 1500$/mo | 95$/mo |
Chat Seat Included | 1 | Unlimited |
Additional seat | 80$/mo | Unlimited |
Contacts | Unlimited | Unlimited |
Customers' ratings | ||
Cloud-Hosted | ||
Mobile Apps | ||
Desktop Apps | ||
Speed Impact | 7,8s | 1,6s |
Chat trigger | ||
Canned responses | ||
Message Sneak-peek | ||
Visitors details | ||
Javascript integration | ||
Routing rules | ||
Visitor Banning | ||
Chatbot builder | ||
Chatbot API | ||
Reminders | ||
Multilingual | ||
Customization | ||
Drip email & chat campaign | ||
CRM integrations | ||
Zapier Integrations | ||
Branding removal | ||
Live translate | ||
Chat transcript | ||
Multisite | ||
Co Browsing | ||
Video and audio calls | ||
Tags & Segments | ||
File sharing | ||
API | ||
Facebook & Twitter Integration | ||
Shared inbox | ||
Knowledge base | ||
Compare | See pricing | See pricing |