Meet the best alternative to LivechatInc

How does Crisp compare with LiveChat? What's the best live chat software? What is the best alternative to LiveChat? Discover our exhaustive comparison table between Crisp and LiveChatInc.

LiveChat founders were precursors when they built their company back in 2002.

Since then, they have built a great 360° customer service platform which is much more than a simple live chat software.

Crisp and LiveChat do look quite the same when you consider features. If you're looking for an alternative to LiveChat, here are some reasons you should consider when looking over Crisp

Looking for LiveChatInc alternatives?

Reason #1

Make your customers' relationship more human

Standalone live chat isn't enough anymore. Over the years, the team added multiple featues to fit with market's needs.

Despite this, they didn't follow the technological evolution linked to WEB RTC.

Crisp now comes with audio and video chat to make your customers' interactions more human. From Crisp, start audio and video call and share your screen in realtime without any additional plugin.

Reason #2

Bring customers' experience to another level

The best companies realize that crafting a world-class customer experience builds sustainable growth.

On the other side, websites and software tend to become more and more complex, at every stage of the customers' lifecycle. To help customers, Crisp offers the ability to co-browse with your users to assist them.

You can even take control of their screen without any additional plugin. With our co-browsing software, our customers can assist their users in real-time, close more deals and better understand UX issues.

  • Fair Pricing PolicyCrisp offers free and paid plans. All our plans come with flat pricing, so you can expect what you pay at the end of the month.Learn more
  • No engagementWe want to you to be free to leave whevener you want. That's why Crisp plans come with no engagement.Learn more
  • Free trialEver bought something without any trial? That's why all our plans come with a trial of 14 days without any CC's requiredLearn more

Reason #3

Automate trial and improve conversion with chat and email messages

Run automated, multi-channel marketing campaigns to convert more trials and upsell existing customers thanks to our marketing automation software that lies inside Crisp.

Focus on key interactions to deliver the right message at the right time and enjoy fine grained targeting option to address your messages to the right group of people.

Reason #4

Pricing that doesn't ring the bell!

Compared to LiveChat, Crisp comes with a simple pricing that offers unlimited usage of the product.

Crisp offers a flat price for every companies, no matter the number of agents, contacts or the growth of your company.

Starting from 0$/mo, Crisp comes with a free live chat that can go much deeper than a simple chat widget. Check it out!

200,000 brands are already using Crisp to improve their customer experience

See their testimonials

Discover how LiveChatInc compare with Crisp

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Annual billing for 10 users


Highest Plan


Chat Seat Included


Additional seat




Customers' ratings


Mobile Apps

Desktop Apps

Speed Impact


Chat trigger

Canned responses

Message Sneak-peek

Visitors details

Javascript integration

Routing rules

Visitor Banning

Chatbot builder

Chatbot API




Drip email & chat campaign

CRM integrations

Zapier Integrations

Branding removal

Live translate

Chat transcript


Co Browsing

Video and audio calls

Tags & Segments

File sharing


Facebook & Twitter Integration

Shared inbox

Knowledge base


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