How does Crisp compare with Tawk.to? What's the best live chat software? What is the best alternative to Tawkto? Discover our exhaustive comparison table between Crisp and TawkTo.
Tawk.to founders have built a great live chat software. It's incredible as it's a free live chat that comes with multiple features.
At first glance, it looks promising but by investing a bit more, you'll understand how Crisp can be a better alternative to Tawk.to thanks to dedicated feature that will let your teams help your customers.
If you're looking for an alternative to Tawkto, here are some reasons you should consider when looking over Crisp
Reason #1
Standalone live chat isn't enough anymore. Customers want immediate support on multiple channels.
With Crisp, you can connect your live chat to a team inbox that will let you connect social media channels such as Facebook, Twitter, emails or even WhatsApp.
Crisp live chat also offers the ability to build chatbots and benefit from dedicated features such as canned responses or internal notes to increase collaboration between teams.
Reason #2
The best companies realize that crafting a world-class customer experience builds sustainable growth.
Use Crisp chatbots at every stage of the customer lifecycle to automatically book demos, upsell users, and answer frequently asked questions automatically.
Furthermore, you can also take benefit from our chatbot to offer custom interactions with social networks such Facebook, Twitter, WhatsApp, Line or Telegram.
Reason #3
Run automated, multi-channel marketing campaigns to convert more trials and upsell existing customers thanks to our marketing automation software that lies inside Crisp.
Focus on key interactions to deliver the right message at the right time and enjoy fine grained targeting options to address your messages to the right group of people.
Reason #4
Compared to Tawk.to, Crisp comes with much more than just a simple live chat.
To help your customers, Crisp offers the ability to create a knowledge base that will build a self-service culture inside your company.
Everyone win: your team handle less requests and your customers are able to find anwers by themselves.
Annual billing for 10 users | - | - |
Highest Plan | - | 95$/mo |
Chat Seat Included | - | Unlimited |
Additional seat | - | Unlimited |
Contacts | - | Unlimited |
Customers' ratings | ||
Cloud-Hosted | ||
Mobile Apps | ||
Desktop Apps | ||
Speed Impact | 4,4s | 1,6s |
Chat trigger | ||
Canned responses | ||
Message Sneak-peek | ||
Visitors details | ||
Javascript integration | ||
Routing rules | ||
Visitor Banning | ||
Chatbot builder | ||
Chatbot API | ||
Reminders | ||
Multilingual | ||
Customization | ||
Drip email & chat campaign | ||
CRM integrations | ||
Zapier Integrations | ||
Branding removal | ||
Live translate | ||
Chat transcript | ||
Multisite | ||
Co Browsing | ||
Video and audio calls | ||
Tags & Segments | ||
File sharing | ||
API | ||
Facebook & Twitter Integration | ||
Shared inbox | ||
Knowledge base | ||
Compare | See pricing | See pricing |