Meet the best alternative to Sendinblue

How does Crisp compare with Sendinblue? What's the best platform to build stronger customer relationships? What is the best alternative to Sendinblue? Discover why Crisp is a great alternative to Sendinblue.

Launched in 2012 by Armand Thiberge, Sendinblue was created to become the simplest, most reliable, and cost-effective sales and marketing toolbox. In the beginning, it was a simple email marketing platform that has evolved throughout time.

At Crisp, we started as a live chat and grew as an all-in-one platform for sales, marketing, and customer support teams. The teams at Sendinblue have done a great job at building a cool product that now helps more than 80 000 companies around the world.

However, the vision Crisp carries is different from where Sendinblue is heading. If you're looking for an alternative to Sendinblue, here is why you should consider Crisp.

Looking for Sendinblue alternatives?

Reason #1

Unlimited shouldn't be a privilege

The best companies realize that crafting a consistent customer experience builds sustainable growth. Sendinblue limits the usage of its platform or asks you to pay for more volume.

Therefore, it can impact your ability to offer a powerful and highly qualitative customer experience with your customers. That's sad.

With Crisp, you can enjoy an Unlimited plan that comes with flat and transparent pricing.

Reason #2

Speed is a matter of performance

At Crisp, we believe everyone should deserve an efficient, fast, and reliable chat widget. Even in countries that may not have fast internet broadband, customers or leads should easily get in touch with companies

More than offering affordable customer and leads support on a global scale, loading time is also a ranking factor for Google search results. If you wish to improve your visibility, you should always be willing to decrease the amount of external widget your serving for each new visitor.

Of course, Sendinblue chat widget is great but only for business that can afford to rack-up more power to their servers to counter balance the heavy widget they are loading for each new visitor.

Reason #3

Ask more of your marketing automation software

Standalone marketing automation isn't enough anymore. Customers want immediate support on multiple channels.

With Crisp, you can connect your live chat to a shared inbox that will let you centralize social media channels such as Facebook, Twitter, and even emails, Whatsapp, or Instagram in one place.

Crisp live chat also offers the ability to build chatbots and benefits from dedicated features such as canned responses or internal notes to increase collaboration between teams.

Reason #4

Get a chatbot to answer customers 24/7

The best companies realize that crafting a world-class customer experience builds sustainable growth.

Use Crisp chatbots at every stage of the customer lifecycle to automatically book more demos, upsell trial users, and answer frequently asked questions.

Furthermore, you can also take benefit from our multichannel bot to offer custom interactions with social networks such as Facebook Messenger, Instagram DM, WhatsApp, or even Line and Telegram.

  • Fair Pricing PolicyCrisp offers free and paid plans. All our plans come with flat pricing, so you can expect what you pay at the end of the month.Learn more
  • No engagementWe want to you to be free to leave whevener you want. That's why Crisp plans come with no engagement.Learn more
  • Free trialEver bought something without any trial? That's why all our plans come with a trial of 14 days without any CC's requiredLearn more

200,000 brands are already using Crisp to improve their customer experience

See their testimonials

Discover how Sendinblue compare with Crisp

Hide comparison tableShow comparison table

Annual billing for 10 users


Highest Plan


Chat Seat Included


Additional seat




Customers' ratings


Mobile Apps

Desktop Apps

Speed Impact


Chat trigger

Canned responses

Message Sneak-peek

Visitors details

Javascript integration

Routing rules

Visitor Banning

Chatbot builder

Chatbot API




Drip email & chat campaign

CRM integrations

Zapier Integrations

Branding removal

Live translate

Chat transcript


Co Browsing

Video and audio calls

Tags & Segments

File sharing


Facebook & Twitter Integration

Shared inbox

Knowledge base


See pricingSee pricing

Discover Why Crisp is the best alternative to market leaders

Ready to improve your customer engagement?