Each and every new account gets access to the entire set of features Crisp provides so you can try and see if we fit with your requirements.
For personal websites and anyone who wants a basic chat to communicate with visitors.
For early-stage startups who want to improve their customer relationship.
Made for companies requiring a full-featured solution to communicate with customers.
Created for large-scale companies willing to benefit from dedicated features, custom onboarding and personalized SLAs.
Engage with people that are browsing your website and get closer to your customers.
Destroy silos, centralize conversations, improve internal collaboration and enhance customer satisfaction.
Get everything related to your customer service right in your pocket.
Engage chat conversations automatically based on specific behaviors.
Receive and reply to Facebook Messenger messages straight in your Crisp Inbox.
Receive and reply to your emails straight in your Crisp Inbox.
Create, manage and use a gallery of pre-existing messages that makes your team more efficient.
Write, manage and edit a dedicated help center that integrates deeply with Crisp.
Build super-advanced automation flows on any channels connected to Crisp.
Receive and Reply to Whatsapp messages in your Crisp inbox.
Reply to your Instagram Direct Messages and stories from Crisp dashboard.
Connect Crisp with more than 2000+ other apps without writing a line of code.
Inbound and outbound phone calls in your Crisp Inbox
Start a co-browsing session with people browsing on your website.
Translate instantly your messages in more than 50 different languages.
Build multichannel workflows that make your customer journey effortless.
Measure conversational activity, customer satisfaction and operator's activity.
Receive and reply to SMS messages straight in your Crisp Inbox.
Create, link to and comment on Jira issues from your Crisp Inbox.
Sync e-commerce data with your Crisp Inbox to benefit from dedicated features.
Easily install the Crisp chat widget on your WordPress website
Centralize answers from customizable contact forms within your Crisp Inbox.
Manage your notifications to fit with your personalized requirements.
Get endless conversations storage for your business (until you delete them).
Follow-up next month
Make internal collaboration easy, centralized and personalized for each conversation.
Adapt colors, text and live chat position so it fits with your brand identity.
Send audio messages to your leads or customers no matter the channel.
Reply to any of your incoming messages straight from your Slack Workspace.
Search for messages, articles, contacts or plugins using advanced filters.
Receive and reply to Twitter DMs straight in your Crisp Inbox.
Receive and reply to your Telegram Messages straight in your Crisp Inbox.
See all your active website visitors in real time and start conversations.
Block users having disrespectful behavior on any channel.
Centralize all your company's data in one place.
Engage with leads or customers through live audio or video message.
Inbound and outbound phone calls in your Crisp Inbox
Build simple automation flows on a limited number of channels connected to Crisp.
Get alerts, and send notifications to your end-users when something breaks.
Schedule pre-defined or custom reminders on each conversation with detailed attached.
Assign conversations automatically based on pre-defined or custom rules.
Receive and reply to Line messages straight in your Crisp Inbox.
Synchronize Crisp with your Salesforce account.
Synchronize Crisp with your Pipedrive account.
Synchronize Crisp with your Zoho account.
Synchronize Crisp with your Hubspot account.
Receive and reply to GitHub issues straight in your Crisp Inbox.
Create, edit, search and manage Trello cards from your Crisp Inbox.
Send automated surveys that measure customer satisfaction score.
Reply to any of your incoming messages straight from your Discord Workspace.
Receive and reply to Viber messages straight in your Crisp Inbox.
Connect Crisp as a source and clip customer data from 200 platforms, effortlessly.
Synchronize revenue details from Stripe straight in your Crisp inbox
Delete conversations automatically following a predefined interval.
Offer a dedicated view to your customers so they can open new tickets or follow existing ones.
Get a dedicated emailing outbound IP assigned to your Crisp workspace.
Yes. We may provide some additional features that are not included in your plan, which you can subscribe to, but that's your choice to opt-in for them (eg. paid integrations for specific systems, additional contacts or more than 20 agents in your inbox).
VAT is not included in our plan prices. As most Crisp customers are businesses, they do not owe VAT and thus we charge the advertised flat price. VAT is still due for consumers and may be applied on all plan prices (ie. non-business entities).
If you are an EU business, make sure you enter your EU VAT number to prove your business status and thus remove VAT from the price. If you are located outside the EU, we won't charge any VAT, regardless of your business or consumer status.
Yes! We offer discounts if you are taking multiple paid Crisp Workspaces (Crisp Unlimited only) under the same account. We offer 20% off for 3 additional inboxes. This means if you have multiple workspaces (different teams) you can have separate inboxes for each team under one Crisp account. Come chat with us!
A Crisp Workspace is another name for a "team inbox", into which you can invite operators to collaborate and answer customer questions.
A Crisp workspace is tied to a specific livechat identifier, which you can install on one or multiple domains (eg: website.com, sub.website.com, etc). It is not tied to a single domain. Plans are billed per-crisp workspace, so you only pay per livechat identifier, not per domain and sub-domains.
As an example, you can have one Crisp workspace (team) and install the live chat on multiple domains (which would constitute one plan). If you operate multiple businesses and wish to have multiple separate Crisp workspaces then you can simply switch between workspaces seamlessly.
One subscription equals one workspace and allows for integrations with many channels: Instagram, emails, Messenger, or Whatsapp can be centralized in one workspace.
We offer a 50% discount for nonprofits and students. Chat with us to get your promo code.
Yes, it is possible! You can enable yearly payment mode on your Plans page in the Crisp app after you subscribed to a plan (click on the Monthly button, which then becomes Yearly once saved).
At Crisp, we believe existing chat platforms are still locked in the past. Why would we bill based on consumption (as all others do), while we are used to unlimited plans everywhere else (mobile carriers, Internet access providers, etc.)? Unlimited is peace of mind at the end of the month; this allows you to allocate more energy to your core business rather than petty subscription policies.