Simple and Transparent Pricing

  • Basic
    FreeForever2 seats included
    You + a colleague can chat with customers
    See all features
    For personal websites and anyone who wants a basic chat to communicate with visitors.Use Crisp for free
  • Unlimited
    95Month / Per Workspace20 seats included
    Add more agents for an additional 10$ / mo / agent
    See all features
    Made for companies requiring a full-featured solution to communicate with customers.Start my trial
    14 days free trial
    No credit-card required
Created for large scale companies willing to benefit from dedicated features, custom onboarding and personalized SLAs.
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Discover our exclusive features

FromCrisp basic
Add the Crisp Livechat to your site and start chatting with your website visitors.
Team Inbox
FromCrisp basic
Reply to your customers from the Crisp Team Inbox.
Mobile Apps
FromCrisp basic
Reply to your customers from your mobile! We support iOS & Android.
Be Notified
FromCrisp basic
Receive notifications on your desktop and your phone when a visitor sends a message.
Contact Form
FromCrisp basic
Create a contact form linked to your Crisp, which you can include in your website.
Unlimited History
FromCrisp pro
Crisp's Unlimited History lets you access previous conversations you've had with leads, regardless of how long ago you've had them.
FromCrisp pro
"Do you have any question about our pricing?" This is the kind of message you can send automatically using Crisp Triggers. Build your own rules and target your potential leads!
Canned Responses
FromCrisp pro
Customers always ask the same questions. You will save a lot of time by adding your favourite answers to Crisp. You will reply faster than light 💡
Private Notes
FromCrisp pro
Scaling customer support requires team work. Use private notes to talk each other. You can also mention your colleagues using @someone. This someone will then be notified.
FromCrisp pro
Fit your brand with Crisp! Adapt text, colors to get an uniform branding.
Audio Messages
FromCrisp pro
🎙 Send quick audio messages to your customers to reply on the go.
Reply from Slack
FromCrisp pro
Are you a busy team using Slack? Crisp covers you. Reply to your customers directly from Slack!
Facebook Messenger
FromCrisp pro
1 Billion people are using Facebook Messenger. Unify your customer experience by replying to customers directly from Crisp.
Twitter DM
FromCrisp pro
Reply to your Twitter followers directly from Crisp.
FromCrisp pro
Manage your directly from Crisp and unify your customer experience. It's compatible with our other integrations.
FromCrisp pro
Your customers can reach you directly over Telegram.
FromCrisp pro
MagicMap is a live overview of where customers are. See all your active visitors on a map in realtime!
Internal Search
FromCrisp pro
Crisp's Internal Search provides your team with a superior internal search experience, helping them find leads in an instant.
Block Users
FromCrisp pro
Crisp understands that coming across abusive customers is unavoidable. The Block Users feature lets you block abusive users using smart technology
FromCrisp pro
The Crisp users system allows you to manage, edit and export all your users and leads information. From conversations, social networks, company information, phone number, everything is in one place. Also, you don't pay on a per-user basis, the price stays flat no matter how many contacts you have.
Knowledge Base
FromCrisp unlimited
Help your users at scale. Create your own hosted Knowledge Base (Help Desk) and send help articles to your users.
Status Page
FromCrisp unlimited
Monitor your website services live. Be alerted, and automatically alert your end-users when something breaks on your website, for instance your website is not reachable or returns an HTTP error.
Chat Reminders
FromCrisp unlimited
Crisp's Chat Reminders is a great tool that can help remind you of future events. For example, you can use Chat Reminders to remind you of a scheduled callback with a lead.
Routing / Assign
FromCrisp unlimited
If you receive a lot of messages, use routing to assign conversations to certain operators, based on conditions (eg. route to sales people, tech, etc.).
FromCrisp unlimited
See your visitor's screen live. MagicBrowse is the fairest unfair advantage a business can have! By giving you a view of your visitor’s screen, you’ll be able to close more deals and resolve more support tickets.
FromCrisp unlimited
Your support becomes international! Crisp translates your ongoing conversations with foreign language users back and forth. Speak eg. in English and chat in eg. Italian.
Automated Replies
FromCrisp unlimited
Busy teams need some rest! Enable the Crisp Auto-Responder when you are offline to auto-reply to your customers.
Chat Bot
FromCrisp unlimited
A full-fledged chatbot. Create complex conversational flows with conditions, and message replies. A powerful chatbot to automate your most ambitious projects.
Automated Campaigns
FromCrisp unlimited
The Crisp Campaigns and Drip Campaigns allow to onboard, engage and retarget your customers. You can send personal emails to users segments and follow your open-rate.
Video Chat
FromCrisp unlimited
60% of scheduled calls never happen. Crisp solves this issue by including audio/video calls, which let you make direct contact with customers. No external plugin required.
FromCrisp unlimited
Make data-driven decisions with Crisp Analytics. Get up-to-date analytics on your chats, satisfaction ratings, emails, and employee efficiency.
FromCrisp unlimited
Using the Crisp SMS / Twilio feature, your customers can communicate with you using SMS.
FromCrisp unlimited
Reply to questions from your Line users from Crisp dashboard.
Automate with Zapier
FromCrisp unlimited
Plug Crisp to Zapier, and automate your workflow. Zapier lets you connect to external services and feed them Crisp events.
Sync leads to Salesforce
FromCrisp unlimited
Plug Crisp to Salesforce, and synchronize your Crisp contacts to your Salesforce CRM.
Sync leads to Pipedrive
FromCrisp unlimited
Plug Crisp to Pipedrive, and synchronize your Crisp contacts to your Pipedrive CRM.
Sync leads to Zoho
FromCrisp unlimited
Plug Crisp to Zoho, and synchronize your Crisp contacts to your Zapier CRM.
Sync leads with Hubspot
FromCrisp unlimited
Plug Crisp to Hubspot, and synchronize your Crisp contacts to your Hubspot CRM. Synchronize back your Hubspot contacts to Crisp.
FromCrisp unlimited
Plug your Github projects to Crisp and reply to your Github issues directly from Crisp dashboard.
FromCrisp unlimited
Manage your Trello issues directly from Crisp.
FromCrisp unlimited
Reply to your Instagram Direct Messages and stories from Crisp dashboard.
FromCrisp unlimited
Reply to questions from your Whatsapp users from Crisp dashboard.
User Ratings
FromCrisp unlimited
Improve your user experience by getting true feedback from your customers. Crisp sends transcripts to your customers. It allows them to give a feedback. You'll see then if it's a love story between you and your users.
No Crisp Logo
FromCrisp unlimited
Remove Crisp logos as your brand won't be affiliated with Crisp.
FromCrisp unlimited
Manage your Jira issues directly from Crisp.
FromCrisp unlimited
Are you a busy team using Discord? Crisp covers you. Reply to your customers directly from Discord!
FromCrisp unlimited
Manage your Aircall inbound and outbound calls directly from Crisp.

400,000 brands are already using Crisp to improve their customer experience

See their testimonials
Fair pricingAll Crisp plans have been designed to fit most business needs. We make a promise that we will never increase what you pay for Crisp in the future.
Cancel anytimeCancel anytime, after you subscribe to a plan. You are only committed to pay the month you subscribed to, and no further.
Consolidated billingCrisp bills you once per month, per payment method. We accept most credit cards, as well as PayPal. All bills are consolidated across websites.

Frequently Asked Questions

Yes. We may provide some additional features that are not included in your plan, which you can subscribe to, but that's your choice to opt-in for them (eg. paid integrations for specific systems, additional contacts or more than 20 agents in your inbox).

VAT is not included in our plan prices. As most Crisp customers are businesses, they do not owe VAT and thus we charge the advertised flat price. VAT is still due for consumers and may be applied on all plan prices (ie. non-business entities). If you are an EU business, make sure you enter your EU VAT number to prove your business status and thus remove VAT from the price. If you are located outside the EU, we won't charge any VAT, regardless of your business or consumer status.

Yes! We offer discounts if you are taking multiple paid Crisp websites (Crisp Unlimited only) under the same account. We offer 20% on each additional inbox. This means if you have multiple (different teams) you can have separate inboxes for each team under one Crisp account. Come chat with us!

A Crisp Workspace is another name for a "team inbox", into which you can invite operators to collaborate and answer customer questions. A Crisp workspace is tied to a specific livechat identifier, which you can install on one or multiple domains (eg:,, etc). It is not tied to a single domain. Plans are billed per-crisp workspace, so you only pay per livechat identifier, not per domain and sub-domains. As an example, you can have one Crisp workspace (team) and install the live chat on multiple domains (which would constitute one plan). If you operate multiple businesses and wish to have multiple separate Crisp workspace then you can simply switch between workspace seamlessly. One subscription equals to one workspace and allows for integrations with many channels: Instagram, emails, Messenger, or Whatsapp can be centralized in one workspace.

We offer a 50% discount for nonprofits and students. Chat with us to get your promo code.

Yes, it is possible! You can enable yearly payment mode in your Plans page in the Crisp app, after you subscribed to a plan (click on the Monthly button, which then becomes Yearly once saved).

At Crisp, we believe existing chat platforms are still locked in the past. Why would we bill based on consumption (as all others do), while we are used to unlimited plans everywhere else (mobile carriers, Internet access providers, etc.)? Unlimited is peace of mind at the end of the month; this allows you to allocate more energy to your core business rather than petty subscription policies.

Ready to improve your customer engagement?