Meet the best alternative to Tidio

How does Crisp compare with Tidio? What's the best live chat and chatbot software? What is the best alternative to Tidio? Discover why Crisp is a great alternative to Tidio.

Tidio's founder used to build multiple projects at the same time, from these, came Tidio which is a live chat and chatbot software that empowers companies around the world. Originally, in 2014, Tidio was a chat widget, just like Crisp!

But then, it evolved into a platforms that offers a chatbot and an email marketing solution. At Crisp, we like those stories that promotes entrepreneurship and ambitions. Crisp also started as a live chat in 2015.

In 2020, Crisp is much more than a simple live chat as it offers a chatbot, a shared inbox, a knowledge base and lots of other great features. If you're looking for an alternative to TIdio, here's why you should consider Crisp

Looking for Tidio alternatives?

Reason #1

Ask more of your live chat software

Standalone live chat isn't enough anymore. Customers want immediate support on multiple channels.

With Crisp, you can connect your live chat to a team inbox that will let you connect social media channels such as Facebook, Twitter, emails or even WhatsApp.

Crisp live chat also offers the ability to build chatbots and benefit from dedicated features such as canned responses or internal notes to increase collaboration between teams.

  • Fair Pricing PolicyCrisp offers free and paid plans. All our plans come with flat pricing, so you can expect what you pay at the end of the month.Learn more
  • No engagementWe want to you to be free to leave whevener you want. That's why Crisp plans come with no engagement.Learn more
  • Free trialEver bought something without any trial? That's why all our plans come with a trial of 14 days without any CC's requiredLearn more

Reason #2

Bring customers' experience to another level

The best companies realize that crafting a world-class customer experience builds sustainable growth.

On the other side, websites and software tend to become more and more complex, at every stage of the customers' lifecycle. To help customers, Crisp offers the ability to co-browse with your users to assist them.

You can even take control of their screen without any additional plugin. With our co-browsing software, our customers can assist their users in real-time, close more deals and better understand UX issues.

Reason #3

Make your customers happier

To build a great customer service, companies have to have the best tools availble to combine efficiency within the company and seamless experience for their customers.

Thanks to the knowledge center available directly within Crisp, customer support agents can access knowledge articles in a wink and answer customers super easily.

For the customer? A self-service channel that allows him not to wait for your answers. Autonomy is a key when building successfull company.

Reason #4

Speed is a matter of performance

At Crisp, we believe everyone should deserve an efficient, fast and reliable chat widget. Even in countries that may not have fast internet broadband, customers should easily get in touch with companies.

More than offering affordable customer support on a global scale, loading time is also a ranking factor for Google search results. If you wish to improve your visibility, you should always be willing to decrease the amount of external widget your serving for each new visitor.

Of course, Tidio chat widget is great but only for business that can afford to rack-up more power to their servers to counter balance the heavy widget they are loading for each new visitor.

200,000 brands are already using Crisp to improve their customer experience

See their testimonials

Discover how Tidio compare with Crisp

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Annual billing for 10 users


Highest Plan


Chat Seat Included


Additional seat




Customers' ratings


Mobile Apps

Desktop Apps

Speed Impact


Chat trigger

Canned responses

Message Sneak-peek

Visitors details

Javascript integration

Routing rules

Visitor Banning

Chatbot builder

Chatbot API




Drip email & chat campaign

CRM integrations

Zapier Integrations

Branding removal

Live translate

Chat transcript


Co Browsing

Video and audio calls

Tags & Segments

File sharing


Facebook & Twitter Integration

Shared inbox

Knowledge base


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Discover Why Crisp is the best alternative to market leaders

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