How does Crisp compare with HelpCrunch? What's the best all-in-one customer communication platform? What is the best alternative to HelpCrunch? Discover why Crisp is a great alternative to HelpCrunch.
Helpcrunch founders started their company because communicating with customers resulted in chaotic interaction while managing their existing business.
From 2016, Helpcrunch team has built a great all-in-one communication platform, just as Crisp. At Crisp, we started as a live chat software in 2015. In 2020, Crisp is now an all-in-one cusutomer communication platform that centralizes multiple channels into one inbox to help SMBs to deliver a better customer experience.
If you're looking fo an alternative to HelpCrunch, here's why you should consider Crisp.
Reason #1
The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.
To help customers, Crisp offer the ability to start a video chat with your users to assist them. You can even share your screen without any additional plugin!
With our video chat software, our customers can assist their users in real-time, close more deals and better understand UX issues. Combine co-browsing with video chat conversations to make your experience even more powerful.
Reason #2
The most ambitious companies realize that crafting a great customer experience helps sustainable income.
Use Crisp chatbots at every stage of the customer lifecycle to automatically book more demos, upsell trialling users, answer frequently asked questions or route conversations automatically.
Furthermore, you can also take benefit from our chatbot to offer custom interactions with social networks such as Facebook, Twitter or WhatsApp.
Reason #3
To build a great customer service, companies have to have the best tools availble to combine efficiency within the company and seamless experience for their customers.
Thanks to the knowledge center available directly within Crisp, customer support agents can access knowledge articles in a wink and answer customers super easily.
For the customer? A self-service channel that allows him not to wait for your answers. Autonomy is a key when building successfull company.
Reason #4
What if you could have the ability to see, instantly, how your customers or leads behave on your website?
What if you could even take control of their screen to guide to the place they're looking for ?
With MagicBrowse, you can start a co-browsing session straight from Crisp, no additional plugin is required, making your customer experience seamless and powerful.
Annual billing for 10 users | 5880$ | 1140$ |
Highest Plan | 48$/mo/agent | 95$/mo/site |
Chat Seat Included | 1 | Unlimited |
Additional seat | 49$ | Unlimited |
Contacts | Unlimited | Unlimited |
Customers' ratings | ||
Cloud-Hosted | ||
Mobile Apps | ||
Desktop Apps | ||
Speed Impact | 2.5s | 1,6s |
Chat trigger | ||
Canned responses | ||
Message Sneak-peek | ||
Visitors details | ||
Javascript integration | ||
Routing rules | ||
Visitor Banning | ||
Chatbot builder | ||
Chatbot API | ||
Reminders | ||
Multilingual | ||
Customization | ||
Drip email & chat campaign | ||
CRM integrations | ||
Zapier Integrations | ||
Branding removal | ||
Live translate | ||
Chat transcript | ||
Multisite | ||
Co Browsing | ||
Video and audio calls | ||
Tags & Segments | ||
File sharing | ||
API | ||
Facebook & Twitter Integration | ||
Shared inbox | ||
Knowledge base | ||
Compare | See pricing | See pricing |