Meet the best alternative to Helpcrunch

How does Crisp compare with HelpCrunch? What's the best all-in-one customer communication platform? What is the best alternative to HelpCrunch? Discover why Crisp is a great alternative to HelpCrunch.

Helpcrunch founders started their company because communicating with customers resulted in chaotic interaction while managing their existing business.

From 2016, Helpcrunch team has built a great all-in-one communication platform, just as Crisp. At Crisp, we started as a live chat software in 2015. In 2020, Crisp is now an all-in-one cusutomer communication platform that centralizes multiple channels into one inbox to help SMBs to deliver a better customer experience.

If you're looking fo an alternative to HelpCrunch, here's why you should consider Crisp.

Looking for HelpCrunch Alternatives?

Reason #1

Offer modern chat software experience

The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.

To help customers, Crisp offer the ability to start a video chat with your users to assist them. You can even share your screen without any additional plugin!

With our video chat software, our customers can assist their users in real-time, close more deals and better understand UX issues. Combine co-browsing with video chat conversations to make your experience even more powerful.

Reason #2

Our chatbots do more than just book meeting

The most ambitious companies realize that crafting a great customer experience helps sustainable income.

Use Crisp chatbots at every stage of the customer lifecycle to automatically book more demos, upsell trialling users, answer frequently asked questions or route conversations automatically.

Furthermore, you can also take benefit from our chatbot to offer custom interactions with social networks such as Facebook, Twitter or WhatsApp.

  • Fair Pricing PolicyCrisp offers free and paid plans. All our plans come with flat pricing, so you can expect what you pay at the end of the month.Learn more
  • No engagementWe want to you to be free to leave whevener you want. That's why Crisp plans come with no engagement.Learn more
  • Free trialEver bought something without any trial? That's why all our plans come with a trial of 14 days without any CC's requiredLearn more

Reason #3

Make your customers happier

To build a great customer service, companies have to have the best tools availble to combine efficiency within the company and seamless experience for their customers.

Thanks to the knowledge center available directly within Crisp, customer support agents can access knowledge articles in a wink and answer customers super easily.

For the customer? A self-service channel that allows him not to wait for your answers. Autonomy is a key when building successfull company.

Reason #4

Bring customers' experience to another level

What if you could have the ability to see, instantly, how your customers or leads behave on your website?

What if you could even take control of their screen to guide to the place they're looking for ?

With MagicBrowse, you can start a co-browsing session straight from Crisp, no additional plugin is required, making your customer experience seamless and powerful.

200,000 brands are already using Crisp to improve their customer experience

See their testimonials

Discover how Helpcrunch compare with Crisp

Hide comparison tableShow comparison table

Annual billing for 10 users


Highest Plan


Chat Seat Included


Additional seat




Customers' ratings


Mobile Apps

Desktop Apps

Speed Impact


Chat trigger

Canned responses

Message Sneak-peek

Visitors details

Javascript integration

Routing rules

Visitor Banning

Chatbot builder

Chatbot API




Drip email & chat campaign

CRM integrations

Zapier Integrations

Branding removal

Live translate

Chat transcript


Co Browsing

Video and audio calls

Tags & Segments

File sharing


Facebook & Twitter Integration

Shared inbox

Knowledge base


See pricingSee pricing

Discover Why Crisp is the best alternative to market leaders

Ready to improve your customer engagement?