A CRM software that fits perfectly with your small business

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Much more than your traditional customer relationship management software

Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline with unlimited, customizable automation scenarios that will skyrocket your sales process. Offer a conversational experience through our free live chat. Grow an unlimited database of contacts and organizations, see the full timeframe of contact activity, browsing history and much more...

Equip your team with time-saving tools they'll enjoy

Give your team the right CRM software to close more deals with less work. Contact records are enriched with data such as social media profiles. Crisp CRM comes with real-time notifications so your sales reps are aware that a new conversation is waiting for their answer. Furthermore, they'll have all the context about customers or leads interactions to follow up with the right message.

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Capture more new leads and grow your database

Don't let your website visitors slip through the cracks, Crisp CRM comes with chatbots and live chat to reach out to every customer or lead, even when you're asleep. Crisp CRM also offers the ability to route conversations automatically to fasten leads or customers' experience. Finally, Crisp comes with a shared inbox so all your emails are synced inside a common inbox to let you save time and improve productivity.

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Enrich customers and leads experience

Improve customers' and lead relationships by automating interactions from different entry points

Track key events

Set up key events to track onboarding

Build advanced filters

Fine-grained targeting options to focus on the right leads or customers

Get insights about your contacts

See useful details to get more contextualization during your chat

Manage and organize your contacts in one powerful database

Pile of business cards? Messy Spreadsheets? Stop managing your relationship in silos. Crisp CRM lets you centralize and unify your customers' profiles with a unique customer data platform. Monitor contacts' website activity, identify new prospects visiting your site and engage with them manually using our MagicMap.

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Contact & lead management

Build conversational experiences from the ground up

Engage automatically with website visitors

Transform unknown website visitors into paying customers in real time

Segments contacts

Set segments to group users and deliver meaningful messages at scale
500,000 brands are already using Crisp to improve their customer experience
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Frequently Asked Questions

A Customer Relationship Management (CRM) system helps to manage and centralize customer data. It supports sales, support and marketing management, delivers actionable insights, integrates with social media and facilitates team communication. Cloud-based CRM systems offer complete mobility and access to an ecosystem of multiple apps that you can connect through dedicated integrations or custom API. Modern Cloud-based CRM also integrates dedicated suite such as knowledge management systems or shared inbox to improve team collaboration.

This simple definition of what a CRM is will give you a clear understanding. A Customer Relationship Management (CRM) is a tool for managing all your company’s relationships and interactions with customers and potential customers over multiple channels. CRM means that through this software, you'll be able to improve the way you're dealing with your customers through personalized interactions based on the information you have about each user.

Ready to improve your customer engagement?