Meet the alternative to ProProfs
How does Crisp’s AI chatbot compare to ProProfs? Is Crisp’s shared inbox a better alternative to ProProfs? Which platform offers better multi-channel integration, Crisp or ProProfs? Does Crisp have more real-time chat features than ProProfs?
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Looking for ProProfs alternatives?
ProProfs is an adaptable online learning and customer support platform created to simplify access to educational and training resources. Developed by Sameer Bhatia, the platform serves both educational institutions and businesses, enhancing user engagement and support through a suite of robust features. Among its standout tools are an advanced quiz maker, an intuitive knowledge base, and efficient survey instruments. This combination allows users to educate and train their audiences effectively while gathering vital feedback to foster continuous improvement.
In comparison to Crisp, another prominent platform, ProProfs' strengths lie in training and knowledge management. Crisp, however, focuses on real-time customer communication with features like live chat, multi-channel messaging, and detailed customer support analytics. While ProProfs enhances training environments, Crisp excels in creating seamless, real-time customer interactions. This makes Crisp a crucial tool for businesses looking to advance their customer relationship management with immediate, effective support. Both platforms cater to specific needs, but Crisp offers a significant advantage for those prioritizing instant customer engagement.
End-up the thrill of siloed conversational data inside your company
Crisp comes with an all-in-one customer communication platform that brings the company around one tool, just like
Proprofs.
The thing is, Crisp offers way more integrations to increase collaboration between your teams.
With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram, Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies.
Make your live chat experience unforgettable
The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.
To help customers, Crisp offers the ability to start a video chat with your users to assist them. You can even share your screen without any additional plugins!
With our video chat software, our customers can assist their users in real-time, close more deals and better understand UX issues. Combine co-browsing with video chat conversations to make your experience even more powerful.
To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.
The most popular ones:
We provide mobile apps to let you handle customer support from your phone
It's funny to see that a company that is dedicated to providing customer service solutions doesn't come with a mobile app that allows its customers to do customer service through mobile. At Crisp, we give the ability to our customers to install Crisp on both Android and iOS so you can support your customer even if you're not in front of your computer.
We're being transparent on our pricing
Compared to Proprofs, Crisp comes with simple pricing that offers unlimited usage of the product. Crisp offers a flat price for every company, no matter the number of conversations, or the growth of your company.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how Proprofs compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest Plan-
- Chat Seat IncludedCustom
- Additional seat-
- ContactsUnlimited
- Annual billing for 20 users-
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
| Proprofs | Crisp | |
|---|---|---|
| Pricing | ||
| Highest Plan | - | $95/mo |
| Chat Seat Included | Custom | 20 |
| Additional seat | - | $10 / mo / agent |
| Contacts | Unlimited | 50 000 |
| Annual billing for 20 users | - | $1,140 |
| Shared Inbox | ||
| Cloud-Hosted | ||
| Mobile Apps | ||
| Desktop Apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor Banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | ||
| Message Sneak-peek | ||
| Live translate | ||
| Chat transcript | ||
| Customization | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | - | 1,6s |
| Branding removal | ||
| Multilingual | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Keyword intents | ||
| Condition blocks | ||
| Chatbot API | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | Additional fees to be paid | |
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | ||
| Zapier Integration | ||
| Contact import | ||
| User activity | ||
| See detailed pricing | Learn more | Learn more |
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