Meet the alternative to Lucky Orange

Why switch to Crisp for multi-channel customer support? Is Crisp a better alternative to LuckyOrange for AI-powered chatbots? How does Crisp's new shared inbox compare to LuckyOrange's features? Which offers better real-time collaboration: Crisp or LuckyOrange?

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Looking for Lucky Orange alternatives?

LuckyOrange is a cutting-edge tool aimed at enhancing website user experience through thorough analytics and real-time feedback. Created by visionary entrepreneurs with a goal to simplify website optimization, the platform boasts features like heatmaps, visitor recordings, live chat, and conversion funnels. These tools allow businesses to decipher user behavior, pinpoint problem areas, and elevate engagement. As a result, companies are better equipped to make informed decisions to improve their online performance.

On the other hand, Crisp offers powerful customer engagement solutions, emphasizing real-time communication. While LuckyOrange specializes in analyzing user activity and enhancing website functionality, Crisp excels in live customer interactions and team collaboration. Its user-friendly interface and features such as multi-channel inboxes, instant notifications, and chatbot automation make it a strong contender. Both platforms offer valuable insights, but Crisp is particularly appealing to those who prioritize immediate and meaningful connections with their audience.

End-up the thrill of siloed conversational data inside your company

Crisp comes with an all-in-one customer communication platform that brings the company around one tool, just like Lucky Orange.

The thing is, Crisp offers way more integrations to increase collaboration between your teams.

With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram, Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies.

Get an AI chatbot to answer customers 24/7

Using Crisp chatbot, you can build a chatbot for your online store in little to no time. No matter it's WordPress, Shopify or a custom CMS, Crisp can be integrated and automate all your repetitive questions and liberate your teams from boring tasks. Using our no-code chatbot builder, you'll make your team much more productive, on every channel: WhatsApp, Instagram, Emails or live chat can be automated through our chatbot software.

To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.

Make your live chat experience unforgettable

The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.

To help customers, Crisp offers the ability to start a video chat with your users to assist them. You can even share your screen without any additional plugins!

With our video chat software, our customers can assist their users in real-time, close more deals and better understand UX issues. Combine co-browsing with video chat conversations to make your experience even more powerful.

Speed is a matter of performance

Unlike Lucky Orange, we believe everyone should deserve an efficient, fast and reliable chat widget. Even in countries that may not have fast internet broadband, customers should easily be able to get in touch with companies.

More than offering affordable customer support on a global scale, loading time is also a ranking factor for Google search results. If you wish to improve your visibility, you should always be willing to reduce the number of external widgets you are serving for each new visitor.

Of course, Lucky Orange is great but only for businesses that can afford to rack up more power to their servers to counterbalance the heavy widget they are loading for each new visitor.

  • Built for scale

    Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.

  • Easy Data Migration

    Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.

  • Fair Pricing Policy

    Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.

  • We are here to help

    We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.

  • Security at Every Step

    At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.

  • No engagement

    You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.

Discover how Lucky Orange compare with Crisp

Enjoy a detailed comparison table about features and pricing

Pricing
Lucky Orange
  • Highest Plan$150 / mo
  • Chat Seat Included20
  • Additional seat-
  • Contacts-
  • Annual billing for 20 users$1,800
Crisp
  • Highest Plan$95/mo
  • Chat Seat Included20
  • Additional seat$10 / mo / agent
  • Contacts50 000
  • Annual billing for 20 users$1,140
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
Lucky OrangeCrisp
Pricing
Highest Plan$150 / mo$95/mo
Chat Seat Included2020
Additional seat-$10 / mo / agent
Contacts-50 000
Annual billing for 20 users$1,800$1,140
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls
Speed Impact-1,6s
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
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