Meet the alternative to Lucky Orange
Why switch to Crisp for multi-channel customer support? Is Crisp a better alternative to LuckyOrange for AI-powered chatbots? How does Crisp's new shared inbox compare to LuckyOrange's features? Which offers better real-time collaboration: Crisp or LuckyOrange?
14 days free trial — No commitment
Looking for Lucky Orange alternatives?
LuckyOrange is a cutting-edge tool aimed at enhancing website user experience through thorough analytics and real-time feedback. Created by visionary entrepreneurs with a goal to simplify website optimization, the platform boasts features like heatmaps, visitor recordings, live chat, and conversion funnels. These tools allow businesses to decipher user behavior, pinpoint problem areas, and elevate engagement. As a result, companies are better equipped to make informed decisions to improve their online performance.
On the other hand, Crisp offers powerful customer engagement solutions, emphasizing real-time communication. While LuckyOrange specializes in analyzing user activity and enhancing website functionality, Crisp excels in live customer interactions and team collaboration. Its user-friendly interface and features such as multi-channel inboxes, instant notifications, and chatbot automation make it a strong contender. Both platforms offer valuable insights, but Crisp is particularly appealing to those who prioritize immediate and meaningful connections with their audience.
End-up the thrill of siloed conversational data inside your company
Crisp comes with an all-in-one customer communication platform that brings the company around one tool, just like
Lucky Orange.
The thing is, Crisp offers way more integrations to increase collaboration between your teams.
With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram, Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies.
Get an AI chatbot to answer customers 24/7
Using Crisp chatbot, you can build a chatbot for your online store in little to no time. No matter it's WordPress, Shopify or a custom CMS, Crisp can be integrated and automate all your repetitive questions and liberate your teams from boring tasks. Using our no-code chatbot builder, you'll make your team much more productive, on every channel: WhatsApp, Instagram, Emails or live chat can be automated through our chatbot software.
Make your live chat experience unforgettable
The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.
To help customers, Crisp offers the ability to start a video chat with your users to assist them. You can even share your screen without any additional plugins!
With our video chat software, our customers can assist their users in real-time, close more deals and better understand UX issues. Combine co-browsing with video chat conversations to make your experience even more powerful.
Speed is a matter of performance
Unlike
Lucky Orange, we believe everyone should deserve an efficient, fast and reliable chat widget. Even in countries that may not have fast internet broadband, customers should easily be able to get in touch with companies.
More than offering affordable customer support on a global scale, loading time is also a ranking factor for Google search results. If you wish to improve your visibility, you should always be willing to reduce the number of external widgets you are serving for each new visitor.
Of course,
Lucky Orange is great but only for businesses that can afford to rack up more power to their servers to counterbalance the heavy widget they are loading for each new visitor.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how Lucky Orange compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest Plan$150 / mo
- Chat Seat Included20
- Additional seat-
- Contacts-
- Annual billing for 20 users$1,800
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
Lucky Orange | Crisp | |
---|---|---|
Pricing | ||
Highest Plan | $150 / mo | $95/mo |
Chat Seat Included | 20 | 20 |
Additional seat | - | $10 / mo / agent |
Contacts | - | 50 000 |
Annual billing for 20 users | $1,800 | $1,140 |
Shared Inbox | ||
Cloud-Hosted | ||
Mobile Apps | ||
Desktop Apps | ||
Customers' ratings | ||
Routing rules | ||
Facebook, Twitter, Instagram, Email & WhatsApp | ||
Private notes & mentions | ||
Reminders | ||
API | ||
Visitor Banning | ||
File sharing | ||
Canned responses | ||
Contact form | ||
Customer portal | ||
Livechat | ||
Visitors details | ||
Javascript integration | ||
Chat trigger | ||
Live chat Web SDK | ||
Message Sneak-peek | ||
Live translate | ||
Chat transcript | ||
Customization | ||
Co Browsing | ||
Multisite | ||
Video and audio calls | ||
Speed Impact | - | 1,6s |
Branding removal | ||
Multilingual | ||
Chatbot | ||
Chatbot builder | ||
Draft scenarios | ||
Input fields | ||
Keyword intents | ||
Condition blocks | ||
Chatbot API | ||
Campaigns | ||
Targeting options | ||
Dynamic data | ||
Email & Chat sequences | ||
Templates | ||
Knowledge base | ||
Knowledge base | ||
Web SDK | ||
Password protected | ||
Multilingual | ||
Personalization | ||
Custom domain name | ||
Contact management | ||
User profile | ||
Advanced filters | ||
Tags & Segments | ||
CRM integrations | ||
Zapier Integration | ||
Contact import | ||
User activity | ||
See detailed pricing | Learn more | Learn more |