Meet a similar alternative to Helpcrunch
What benefits does Crisp's new AI chatbot offer over HelpCrunch? Is Crisp's shared inbox with sub-inboxes a better alternative for team collaboration? How does multi-channel support compare between Crisp and HelpCrunch? Can Crisp's customization options enhance my customer service experience?
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Looking for HelpCrunch Alternatives?
In today's competitive landscape of customer communication platforms, HelpCrunch emerges as a versatile solution designed to bridge the interaction gap between businesses and their clients. Founded with the goal of enhancing customer satisfaction, HelpCrunch offers an array of tools including live chat, email automation, and a comprehensive knowledge base. The platform aims to provide a unified hub for customer support, ensuring that no query goes unanswered. From small startups to well-established enterprises, HelpCrunch has carved out a notable presence by emphasizing real-time engagement and fostering lasting relationships.
However, Crisp presents itself as a formidable alternative to HelpCrunch, bringing its own set of unique advantages to the table. Both platforms aim to boost customer experience, yet Crisp stands out with its multi-channel chat feature, which seamlessly integrates various communication lines like Messenger, WhatsApp, and email into a single interface. Crisp also excels with robust automation tools and a user-friendly design that simplifies support tasks. While HelpCrunch is praised for its rich feature set, Crisp’s versatility and ease of use provide a competitive edge, making it a compelling choice for businesses focused on optimizing their customer service operations.
Bring customers' experience to another level
The best companies realize that crafting a world-class customer experience builds sustainable growth.
On the other side, websites and software tend to become more and more complex, at every stage of the customer's lifecycle. To help customers, Crisp offers the ability to co-browse with your users to assist them.
You can even take control of their screen without any additional plugins. With our co-browsing software, our customers can assist their users in real-time, close more deals and better understand UX issues.
Our chatbots do more than just book meetings
The most ambitious companies realize that crafting a great customer experience helps sustainable income.
Unlike
HelpCrunch, Crisp chatbots can be used at every stage of the customer lifecycle to automatically book more demos, upsell trialling users, answer frequently asked questions or route conversations automatically.
You can even benefit from our chatbot to offer custom bots with social networks such as Facebook, Twitter or WhatsApp.
To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.
The most popular ones:
Make your customers happier
To build great customer service, companies have to have the best tools available to combine efficiency within the company and seamless experience for their customers.
Thanks to the knowledge center available directly within Crisp, customer support agents can access knowledge articles in a wink and answer customers super easily.
For the customer? A self-service channel that allows him not to wait for your answers. Autonomy is key when building a successful company.
Bring customers' experience to another level
What if you could have the ability to see, instantly, how your customers or leads behave on your website?
What if you could even take control of their screen to guide them to the place they're looking for?
With MagicBrowse, you can start a co-browsing session straight from Crisp, no additional plugin is required, making your customer experience seamless and powerful.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how HelpCrunch compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest Plan$495 / mo
- Chat Seat IncludedUnlimited
- Additional seat-
- Contacts50 000
- Annual billing for 20 users$NaN
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
| HelpCrunch | Crisp | |
|---|---|---|
| Pricing | ||
| Highest Plan | $495 / mo | $95/mo |
| Chat Seat Included | Unlimited | 20 |
| Additional seat | - | $10 / mo / agent |
| Contacts | 50 000 | 50 000 |
| Annual billing for 20 users | $NaN | $1,140 |
| Shared Inbox | ||
| Cloud-Hosted | ||
| Mobile Apps | ||
| Desktop Apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor Banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | - | |
| Message Sneak-peek | ||
| Live translate | ||
| Chat transcript | ||
| Customization | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | - | 1,6s |
| Branding removal | ||
| Multilingual | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Keyword intents | ||
| Condition blocks | ||
| Chatbot API | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | ||
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | ||
| Zapier Integration | ||
| Contact import | ||
| User activity | ||
| See detailed pricing | Learn more | Learn more |
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