Meet an alternative to Acquire

How does Crisp's AI-powered platform compare to Acquire's solutions? What are the differences between Crisp and Acquire.io? Is Crisp a good competitor to Acquire for small businesses? If these questions resonate with you, read on to see why you should consider Crisp as your next provider.

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14 days free trial — No commitment

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Looking for Acquire alternatives?

Acquire, a customer engagement platform crafted by a team of tech-savvy entrepreneurs, aims to streamline the way businesses communicate with their clients. The platform simplifies customer interactions through an array of tools such as website chat widget, chatbots, co-browsing, and video call capabilities. Its primary goal is to provide real-time support, thereby cutting down response times and offering personalized assistance. Moreover, Acquire goes beyond these basic functions by including customer journey tracking and analytics, helping businesses understand and optimize their customer interactions.

Crisp, while offering similar functionalities, distinguishes itself with an easy-to-use interface and the ability to scale effortlessly, catering to both small firms and large enterprises alike. Alongside shared inbox, AI chatbots, and video call features, Crisp stands out with its strong knowledge base management and multi-channel messaging options. This allows seamless communication across various platforms, integrating email, social media, and messenger apps into a single system. By doing so, Crisp helps businesses maintain a consistent customer experience without the need for multiple, separate tools.

Reason #1

Offer a simple international customer support strategy

Nowadays, borders have disappeared thanks to the internet. Customers can come from anywhere. Using Crisp, you'll have access to LiveTranslate which will help your team speak as a native. Sometimes, customers are not fluent in English, which is normal! Being able to be on the same foot makes the customer experience much better. Translate your messages on every channel, straight from your shared inbox.

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Reason #2

Simple and Effortless Customer Messaging

What the teams at Acquire have built is great, however, there's one thing they could improve: UX. Whether it's for agents or customers, Acquire design could be improved.

By using Crisp, you'll open your teams to a brand new world where design and autonomy are keys to getting started with our customer communication platform. Just have a quick look at what offer our live chat software so you can get an idea of the worlds that opposes the two company.

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Reason #3

We provide mobile apps to let you handle customer support from your phone

It's funny to see that a company that is dedicated to providing customer service solutions doesn't come with a mobile app that allows its customers to do customer service through mobile. At Crisp, we give the ability to our customers to install Crisp on both Android and iOS so you can support your customer even if you're not in front of your computer.

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Reason #4

We're being transparent on our pricing

Compared to Acquire, Crisp comes with simple pricing that offers unlimited usage of the product. Crisp offers a flat price for every company, no matter the number of conversations, or the growth of your company.

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Reason #5

Get an AI chatbot to answer customers 24/7

Compared to our competitor, Crisp offers broader customer lifecycle coverage with key benefits that enhance your support system. Our AI Chatbot can be trained with any content, making it highly adaptable to your needs. It integrates seamlessly with the Crisp ecosystem, providing automatic answers to customer inquiries. This reduces the workload on your team and allows customers to find solutions quickly on their own. With Crisp, everyone wins: your team handles fewer requests, and your customers get instant help whenever they need it.

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Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.

Discover how Acquire compare with Crisp

Enjoy a detailed comparison table about features and pricing

Pricing

Acquire

Highest Plan$2000 / mo
Chat Seat Included1
Additional seat$45 / mo / agent
ContactsUndisclosed
Annual billing for 10 users$34,260

Crisp

Highest Plan$295/mo
Chat Seat Included20
Additional seat$10 / mo / agent
Contacts200 000
Annual billing for 10 users$3,540

Shared Inbox

Livechat

Chatbot

Artificial intelligence

Campaigns

Knowledge base

Contact management

	Acquire	Crisp
Pricing
Highest monthly plan as displayed on the pricing page Highest Plan	$2000 / mo	$295/mo
Number of seats included in the highest plan Chat Seat Included	1	20
The cost for each additional seat added to the monthly bill Additional seat	$45 / mo / agent	$10 / mo / agent
Number of contacts allowed for the plan Contacts	Undisclosed	200 000
Total yearly price to be paid Annual billing for 10 users	$34,260	$3,540
Shared Inbox
Platform that works in the browser, no need to download any software Cloud-hosted
Ability to work from Android or iOS Mobile apps
Ability to install dedicated software for Windows and MacOS Desktop apps
Measure customers' satisfaction through dedicated surveys Customers' ratings
Route and assign conversations manually or automatically between teams Routing rules
Centralize inbound messages from messaging apps Facebook, Twitter, Instagram, Email & WhatsApp
Collaborate in real-time with teammates Private notes & mentions
Setup alerts to follow up on specific cases Reminders
Build custom behaviors through dedicated APIs API
Ban abusive visitors or customers from contacting you Visitor banning
Share files through multiple channels File sharing
Access templated messages from a shared library Canned responses
Add a contact form on your website Contact form
Centralize tickets into an individual view for each customer Customer portal
Make your email aliases and shared mailbox collaborative Shared email
Livechat
Get visitors' details when you receive a message Visitors details
The website chat widget is loaded using Javascript Javascript integration
Push proactive messages through the chatbox Chat trigger
Build custom behaviours for your chat widget using Javascript code Live chat Web SDK
See what the user is writing before the message is sent Sneak peak message
Automatically translate messages on multiple channels Live translate
Send a sum up of the conversation Chat transcript
Personalize the way the chatbox is displayed Customizable chat widget
Access customers' screen to co-browse with no additional plugin Co Browsing
Ability to be used through multiple websites Multisite
Start an audio or video call from the live chat with no additional plugin Video and audio calls
The time it takes the live chat to be fully loaded Speed Impact	-	1,6s
Prevent the brand's vendor to be displayed Branding removal
Adapt the live chat context to customers' language Multilingual website chat
Chatbot
Craft chatbot scenarios without coding skills Chatbot builder
Experience chatbot workflow in draft mode Draft scenarios
Form and lead capture through chatbot Input fields
Slider mode to display multiple images in a conversation Carousels
One template to answer questions on multiple channels Multichannel
Embedded third-party solution Custom iframe
Trigger chatbot based on specific keywords Keyword intents
Adapt the behavior on specific conditions Condition blocks
Pre-trained AI models that are ready to use Artificial intelligence
Connect external data or LLM models Chatbot API
Get in-depth data analysis on how your chatbots perform Analytics
Artificial intelligence
Combine multiple data and content sources to create custom AI agents Internal data ingestion
AI-powered virtual assistant for teams Copilot
Answers suggested automatically thanks to AI Virtual assistant
Automated conversation categorization Categorization
Transform audio messages into texts Speech-to-text
Get an instant summary from your conversation Summary
AI models able to speak your users languages Multilingual AI
Leverage an In-house, private, custom built LLM Custom LLM
Campaigns
Personalize the list of targeted users Targeting options
Insert dynamic data in your templates Dynamic data
Push sequences on multiple channels Email, WhatsApp & Chat sequences
Save and manage email or chat templates Templates
Knowledge base
Create a help center for your customers and leads Knowledge base
Personalize interactions with Javascript Web SDK
Protect your articles with a password Password protected
Make your articles available in multiple languages Multilingual
Customize the look and feel of your knowledge base Personalization
Attach the knowledge base available to your domain Custom domain name
Contact management
Detailed view of your customers' information User profile
Create a customized list of users Advanced filters
Tag a group of users to gather them under one flag Tags & Segments
Connect your inbox with leading CRMs CRM integrations
No-code integrations Zapier, Make or N8N integrations
Import contact from a file Contact import
See users' activity on your website Users' activity
See detailed pricing	Learn more	Learn more

Meet an alternative to Acquire

Looking for Acquire alternatives?

Offer a simple international customer support strategy

Simple and Effortless Customer Messaging

To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.

We provide mobile apps to let you handle customer support from your phone

We're being transparent on our pricing

Get an AI chatbot to answer customers 24/7

Discover how Acquire compare with Crisp

Compare Crisp to market leaders