Meet the best alternative to Zoom Info chat widget

How does Crisp compare with Zoom Info chat software? What is the best live chat software? What is the best alternative to Zoom Info chat widget? Discover why Crisp is a great alternative to Zoom Info live chat software.

Zoom Info started in 2007 (called DiscoverOrg at this time) with one purpose: help sales, marketing and HR teams to hit their numbers. ZoomInfo has been acquired in 2009 by discoverORg and became in public company in 2009, which shows how successful the company is! Created by Henry Schuck, the company has grown to be an inevitable software provider in the world of the chat software, combining his huge database with contextualized messages based on website visitors data. It's the perfect tool for sales people.


On the other hand, Crisp started as a live chat software but is now an all-in-one multichannel customer support software for companies around the world.


Looking for a stronger live chat software? Here is why you should consider Crisp as an alternative.


Looking for Zoom Info chat widget alternatives?

Reason #1

Our chatbots do more than just book meeting

Use Crisp chatbots at every stage of the customer lifecycle to automatically book more demos, upsell trial users, and answer frequently asked questions and automate the boring stuff. Furthermore, you can also take benefit from our multichannel platform to offer custom interactions with social networks such as Messenger, Instagram DM or even WhatsApp.


Reason #2

Bring customers' experience to another level

The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle. To help customers, Crisp offer the ability to co-browse with your users to assist them. You can even take control of their screen without any additional plugin! With our co-browsing software, our customers can assist their users in real-time, close more deals and better understand UX issues.


Reason #3

Enrich data while remaining GDPR compliant

Enriching data might not always be super GDPR compliant, especially on some markets. That's why at Crisp we work with state of the art partners that are carefully monitored by regulators in Europe to offer the best database of B2B profiles while remaining totally GDPR compliant.


Reason #4

End-up the thrill of siloed conversational data inside your company

Crisp comes with an all-in-one customer communication platform that brings the company around one tool. The thing is, Crisp offers many integrations to increase collaboration between your teams. With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram,Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies within the same tool.


  • Fair Pricing PolicyCrisp offers free and paid plans. All our plans come with flat pricing, so you can expect what you pay at the end of the month.Learn more
  • No engagementWe want to you to be free to leave whevener you want. That's why Crisp plans come with no engagement.Learn more
  • Free trialEver bought something without any trial? That's why all our plans come with a trial of 14 days without any CC's requiredLearn more

300,000 brands are already using Crisp to improve their customer experience

See their testimonials

Discover how ZoomInfo compare with Crisp

Enjoy a detailed comparison table about features and pricing

Hide comparison tableShow comparison table

Highest Plan

Highest monthly plan as displayed on the pricing page
-95$/mo

Chat Seat Included

Number of seats included in the highest plan
-20

Additional seat

The cost for each additional seat added to the monthly bill
-$10/mo

Contacts

Number of contacts allowed for the plan
-Unlimited

Annual billing for 10 users

Total yearly price to be paid
-1140$

Cloud-Hosted

Platform that works in the browser, no need to download any software

Mobile Apps

Ability to work from Android or iOS

Desktop Apps

Ability to install dedicated software for Windows and MacOS

Customers' ratings

Measure customers' satisfaction through dedicated surveys

Routing rules

Route and assign conversations manually or automatically between teams

Facebook, Twitter, Instagram, Email & WhatsApp

Centralize inbound messages from messaging apps

Private notes & mentions

Collaborate in real-time with teammates

Reminders

Setup alerts to follow-up on specific cases

API

Build custom behaviors through dedicated APIs

Visitor Banning

Ban abusive visitors or customers from contacting you

File sharing

Share files through multiple channels

Canned responses

Acces templated messages from a shared library

Contact form

Add a contact form on your website
-

Customer portal

Centralize tickets into an individual view for each customer
-

Visitors details

Get visitors' details when you receive a message

Javascript integration

The live chat is loaded using Javascript

Chat trigger

Push proactive messages through the chatbox

Live chat Web SDK

Build custom behaviors for your live chat using Javascript code

Message Sneak-peek

See what the user is writing before the message is sent

Live translate

Automatically translate messages on mulitple channels

Chat transcript

Send a sum up of the conversation

Customization

Personalize the way the chatbox is displayed

Co Browsing

Access customers' screen to co-browse with no additional plugin

Multisite

Ability to be used through multiple websites

Video and audio calls

Start an audio or video call from the live chat with no additional plugin

Speed Impact

The time it takes the live chat to be fully loaded
-1,6s

Branding removal

Prevent the brand's vendor to be displayed

Multilingual

Adapt the live chat context to customers' language

Chatbot builder

Craft chatbot scenarios without coding skills

Draft scenarios

Experience chatbot workflow in draft mode

Input fields

Form and lead capture through chatbot

Keyword intents

Trigger chatbot based on specific keywords

Condition blocks

Adapt the behavior on specific conditions

Chatbot API

Connect external data or craft custom chatbot scenarios

Targeting options

Personalize the list of targeted users

Dynamic data

Insert dynamic data in your templates

Email & Chat sequences

Push sequences on multiple channels

Templates

Save and manage email or chat templates

Knowledge base

Create a help center for your customers and leads

Web SDK

Personalize interactions with Javascript

Password protected

Protect your articles with a password

Multilingual

Make your articles available in multiple languages

Personalization

Customize the look and feel of your knowledge base

Custom domain name

Attach the knowledge base available to your domain

User profile

Detailed view of your customers' information

Advanced filters

Create customized list of users

Tags & Segments

Tag group of users to gather them under one flag

CRM integrations

Connect your inbox with leading CRMs

Zapier Integration

Connect your inbox with Zapier

Contact import

Import contact from a file

User activity

See users' activity on your website

Compare

See pricingSee pricing
Contact us if you think we made a mistake

Discover Why Crisp is the best alternative to market leaders

Ready to improve your customer engagement?