Meet the alternative to Zoom Info chat widget
Is Crisp's AI chatbot better than ZoomInfo's chat features? What customer communication advantages does Crisp offer over ZoomInfo? How does Crisp's shared inbox feature compare to ZoomInfo's data tools? Why consider Crisp as an alternative to ZoomInfo for customer engagement?
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ZoomInfo, a business intelligence platform established in 2000, has become a significant force in the data-driven landscape, crucial to sales, marketing, and recruiting professionals. By providing access to a vast database teeming with millions of business profiles, contact details, and company descriptions, the platform enables organizations to target and connect with potential clients more effectively. Enhanced further by its advanced search capabilities, ZoomInfo streamlines the process of lead generation and market research, making it a linchpin for those seeking in-depth insights.
In contrast, Crisp, with its focus on customer communication and experience through innovative chat software, offers a different but complementary approach. While ZoomInfo excels at aggregating and organizing business data, Crisp empowers businesses to foster real-time interactions with their customers using live chat, chatbots, and other features. This capability not only boosts customer satisfaction but also allows companies to gather immediate feedback and provide timely support. Together, these platforms serve distinct yet synergistic purposes, with ZoomInfo assisting in finding prospects and Crisp ensuring effective engagement and retention through superior customer service tools.
Get an AI chatbot to answer customers 24/7
The best companies realize that crafting a world-class customer experience builds sustainable growth.
Use Crisp chatbots at every stage of the customer lifecycle to automatically book demos, upsell users, and answer frequently asked questions automatically.
Furthermore, you can also benefit from our chatbot to offer custom interactions with social networks such as Facebook, Twitter, WhatsApp, Line or Telegram.
Bring customers' experience to another level
The best companies realize that crafting a world-class customer experience builds sustainable growth.
On the other side, websites and software tend to become more and more complex, at every stage of the customer's lifecycle. To help customers, Crisp offers the ability to co-browse with your users to assist them.
You can even take control of their screen without any additional plugins. With our co-browsing software, our customers can assist their users in real-time, close more deals and better understand UX issues.
To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.
The most popular ones:
Enrich data while remaining GDPR compliant
Enriching data might not always be super GDPR compliant, especially in some markets. That's why at Crisp we work with state-of-the-art partners that are carefully monitored by regulators in Europe to offer the best database of B2B profiles while remaining totally GDPR compliant.
End-up the thrill of siloed conversational data inside your company
Crisp comes with an all-in-one customer communication platform that brings the company around one tool, just like
ZoomInfo.
The thing is, Crisp offers way more integrations to increase collaboration between your teams.
With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram, Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how ZoomInfo compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest Plan-
- Chat Seat Included-
- Additional seat-
- Contacts-
- Annual billing for 20 users-
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
| ZoomInfo | Crisp | |
|---|---|---|
| Pricing | ||
| Highest Plan | - | $95/mo |
| Chat Seat Included | - | 20 |
| Additional seat | - | $10 / mo / agent |
| Contacts | - | 50 000 |
| Annual billing for 20 users | - | $1,140 |
| Shared Inbox | ||
| Cloud-Hosted | ||
| Mobile Apps | ||
| Desktop Apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor Banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | - | |
| Customer portal | - | |
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | ||
| Message Sneak-peek | ||
| Live translate | ||
| Chat transcript | ||
| Customization | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | - | 1,6s |
| Branding removal | ||
| Multilingual | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Keyword intents | ||
| Condition blocks | ||
| Chatbot API | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | ||
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | ||
| Zapier Integration | ||
| Contact import | ||
| User activity | ||
| See detailed pricing | Learn more | Learn more |
Compare Crisp to market leaders
