Meet the alternative to Paldesk
Is Crisp's AI chatbot more advanced than Paldesk's? How does Crisp's shared inbox compare to Paldesk's omnichannel communication? What makes Crisp a viable alternative to Paldesk for customer support? Can Crisp's customizable chat widgets better fit your brand than Paldesk's?
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Looking for Paldesk alternatives?
Paldesk is a customer service platform aimed at boosting user engagement across various communication mediums. Developed to facilitate seamless interactions through live chat, email, and social media, Paldesk features automated responses, a robust ticketing system, and real-time visitor monitoring. Its intuitive interface and customization options make it an essential tool for businesses aiming to enhance their customer support operations efficiently.
On the other hand, Crisp offers a similar range of tools but distinguishes itself with advanced customer messaging features, such as co-browsing, magic map, and comprehensive data insights. While both platforms excel in providing omnichannel support, Crisp's enhanced functionalities offer businesses the ability to not only respond to customer inquiries but also engage proactively. Thus, while Paldesk is adept at covering fundamental customer service needs, Crisp advances the customer experience by integrating more interactive and engaging features.
Bring customers' experience to another level
Having a live chat is great, but what about modern features? Websites and software tend to become more and more complex, at every stage of the customer lifecycle.
To help customers, Crisp offers the ability to co-browse with your users to assist them. You can even take control of their screen without any additional plugins!
With our co-browsing and screen-sharing software, our customers can assist their users in real-time, close more deals and better understand UX issues.
Automate trials and upsells with chat and email messages
Run automated, multi-channel lifecycle marketing campaigns to convert more trials and cross-sell existing customers thanks to our marketing automation software that lies inside Crisp.
Focus on key interactions to deliver the right message at the right time and enjoy fine-grained targeting options to address your messages to the right targeted audience.
Create human relationships with your leads or customers
The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.
To help customers, Crisp offers the ability to start a video chat with your users to assist them. You can even share your screen without any additional plugins!
With our video chat software, our customers can assist their users in real-time, close more deals and better understand UX issues. Combine co-browsing with video chat conversations to make your experience even more powerful.
We're being transparent on our pricing
Compared to Paldesk, Crisp comes with simple pricing that offers unlimited usage of the product. Crisp offers a flat price for every company, no matter the number of conversations, or the growth of your company.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how Paldesk compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest Plan$29 / mo / agent
- Chat Seat Included1
- Additional seat$29 / mo / agent
- ContactsUnlimited
- Annual billing for 20 users$6,960
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
Paldesk | Crisp | |
---|---|---|
Pricing | ||
Highest Plan | $29 / mo / agent | $95/mo |
Chat Seat Included | 1 | 20 |
Additional seat | $29 / mo / agent | $10 / mo / agent |
Contacts | Unlimited | 50 000 |
Annual billing for 20 users | $6,960 | $1,140 |
Shared Inbox | ||
Cloud-Hosted | ||
Mobile Apps | ||
Desktop Apps | ||
Customers' ratings | ||
Routing rules | ||
Facebook, Twitter, Instagram, Email & WhatsApp | ||
Private notes & mentions | ||
Reminders | ||
API | ||
Visitor Banning | ||
File sharing | ||
Canned responses | ||
Contact form | ||
Customer portal | ||
Livechat | ||
Visitors details | ||
Javascript integration | ||
Chat trigger | ||
Live chat Web SDK | ||
Message Sneak-peek | ||
Live translate | ||
Chat transcript | ||
Customization | ||
Co Browsing | ||
Multisite | ||
Video and audio calls | ||
Speed Impact | - | 1,6s |
Branding removal | ||
Multilingual | ||
Chatbot | ||
Chatbot builder | ||
Draft scenarios | ||
Input fields | ||
Keyword intents | ||
Condition blocks | ||
Chatbot API | ||
Campaigns | ||
Targeting options | ||
Dynamic data | ||
Email & Chat sequences | ||
Templates | ||
Knowledge base | ||
Knowledge base | ||
Web SDK | ||
Password protected | ||
Multilingual | ||
Personalization | ||
Custom domain name | ||
Contact management | ||
User profile | ||
Advanced filters | ||
Tags & Segments | ||
CRM integrations | ||
Zapier Integration | ||
Contact import | ||
User activity | ||
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