Meet the alternative to Mobile Monkey
How does Crisp's new shared inbox feature compare to MobileMonkey's capabilities? Is Crisp a better alternative for integrating AI chatbots in 2024? Which platform offers more comprehensive multi-channel support, Crisp or MobileMonkey? Why consider Crisp over MobileMonkey for a user-friendly customer support solution?
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Looking for Mobile Monkey alternatives?
MobileMonkey, envisioned by Larry Kim, is a dynamic chat marketing platform that aims to revolutionize business-customer interactions. Focusing on chatbots, it enhances customer engagement and boosts sales across Facebook Messenger, SMS, and web chat. With its user-friendly interface, MobileMonkey lets businesses create automated marketing campaigns easily. Key features like robust analytics, AI-powered automation, and seamless integration with various messaging apps make it a vital tool for modern marketers.
In comparison, Crisp offers a unique set of features that differentiate it from MobileMonkey. Both platforms provide advanced chatbot and customer engagement solutions, but Crisp’s unified inbox brings all customer interactions into a single interface, streamlining communication. Its support for team collaboration and comprehensive CRM capabilities further enhance its appeal. Notably, Crisp’s real-time chat translation sets it apart, presenting a versatile option for businesses looking to improve their customer service experience.
End-up the thrill of siloed conversational data inside your company
Crisp comes with an all-in-one customer communication platform that brings the company around one tool, just like
Mobile Monkey.
The thing is, Crisp offers way more integrations to increase collaboration between your teams.
With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram, Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies.
Make your customers more autonomous
Compared to
Mobile Monkey, Crisp covers a broader spectrum of the customer lifecycle. To help your customers, Crisp offers the ability to build a knowledge base that will make your customer much more autonomous.
Everyone wins: your team handles fewer requests and your customers can find answers by themselves. Combine it with our chatbots to win at every stage.
Offer modern chat software experience
The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.
To help customers, Crisp offers the ability to start a video chat with your users to assist them. You can even share your screen without any additional plugins!
With our video chat software, our customers can assist their users in real-time, close more deals and better understand UX issues. Combine co-browsing with video chat conversations to make your experience even more powerful.
Bring customers' experience to another level
Having a live chat is great, but what about modern features? Websites and software tend to become more and more complex, at every stage of the customer lifecycle.
To help customers, Crisp offers the ability to co-browse with your users to assist them. You can even take control of their screen without any additional plugins!
With our co-browsing and screen-sharing software, our customers can assist their users in real-time, close more deals and better understand UX issues.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how Mobile Monkey compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest Plan-
- Chat Seat IncludedUnlimited
- Additional seat-
- Contacts10,000
- Annual billing for 20 users-
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
Mobile Monkey | Crisp | |
---|---|---|
Pricing | ||
Highest Plan | - | $95/mo |
Chat Seat Included | Unlimited | 20 |
Additional seat | - | $10 / mo / agent |
Contacts | 10,000 | 50 000 |
Annual billing for 20 users | - | $1,140 |
Shared Inbox | ||
Cloud-Hosted | ||
Mobile Apps | ||
Desktop Apps | ||
Customers' ratings | ||
Routing rules | ||
Facebook, Twitter, Instagram, Email & WhatsApp | ||
Private notes & mentions | ||
Reminders | ||
API | ||
Visitor Banning | ||
File sharing | ||
Canned responses | ||
Contact form | ||
Customer portal | ||
Livechat | ||
Visitors details | ||
Javascript integration | ||
Chat trigger | ||
Live chat Web SDK | ||
Message Sneak-peek | ||
Live translate | ||
Chat transcript | ||
Customization | ||
Co Browsing | ||
Multisite | ||
Video and audio calls | ||
Speed Impact | - | 1,6s |
Branding removal | ||
Multilingual | ||
Chatbot | ||
Chatbot builder | ||
Draft scenarios | ||
Input fields | ||
Keyword intents | ||
Condition blocks | ||
Chatbot API | ||
Campaigns | ||
Targeting options | ||
Dynamic data | ||
Email & Chat sequences | ||
Templates | ||
Knowledge base | ||
Knowledge base | ||
Web SDK | ||
Password protected | ||
Multilingual | ||
Personalization | ||
Custom domain name | ||
Contact management | ||
User profile | ||
Advanced filters | ||
Tags & Segments | ||
CRM integrations | ||
Zapier Integration | ||
Contact import | ||
User activity | ||
See detailed pricing | Learn more | Learn more |