Meet the alternative to Mobile Monkey

How does Crisp's new shared inbox feature compare to MobileMonkey's capabilities? Is Crisp a better alternative for integrating AI chatbots in 2024? Which platform offers more comprehensive multi-channel support, Crisp or MobileMonkey? Why consider Crisp over MobileMonkey for a user-friendly customer support solution?

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Looking for Mobile Monkey alternatives?

MobileMonkey, envisioned by Larry Kim, is a dynamic chat marketing platform that aims to revolutionize business-customer interactions. Focusing on chatbots, it enhances customer engagement and boosts sales across Facebook Messenger, SMS, and web chat. With its user-friendly interface, MobileMonkey lets businesses create automated marketing campaigns easily. Key features like robust analytics, AI-powered automation, and seamless integration with various messaging apps make it a vital tool for modern marketers.

In comparison, Crisp offers a unique set of features that differentiate it from MobileMonkey. Both platforms provide advanced chatbot and customer engagement solutions, but Crisp’s unified inbox brings all customer interactions into a single interface, streamlining communication. Its support for team collaboration and comprehensive CRM capabilities further enhance its appeal. Notably, Crisp’s real-time chat translation sets it apart, presenting a versatile option for businesses looking to improve their customer service experience.

End-up the thrill of siloed conversational data inside your company

Crisp comes with an all-in-one customer communication platform that brings the company around one tool, just like Mobile Monkey.

The thing is, Crisp offers way more integrations to increase collaboration between your teams.

With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram, Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies.

Make your customers more autonomous

Compared to Mobile Monkey, Crisp covers a broader spectrum of the customer lifecycle. To help your customers, Crisp offers the ability to build a knowledge base that will make your customer much more autonomous.

Everyone wins: your team handles fewer requests and your customers can find answers by themselves. Combine it with our chatbots to win at every stage.

To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.

Offer modern chat software experience

The best companies realize that crafting a world-class customer experience builds sustainable growth. On the other side, websites and software tend to become more and more complex, at every stage of the customer lifecycle.

To help customers, Crisp offers the ability to start a video chat with your users to assist them. You can even share your screen without any additional plugins!

With our video chat software, our customers can assist their users in real-time, close more deals and better understand UX issues. Combine co-browsing with video chat conversations to make your experience even more powerful.

Bring customers' experience to another level

Having a live chat is great, but what about modern features? Websites and software tend to become more and more complex, at every stage of the customer lifecycle.

To help customers, Crisp offers the ability to co-browse with your users to assist them. You can even take control of their screen without any additional plugins!

With our co-browsing and screen-sharing software, our customers can assist their users in real-time, close more deals and better understand UX issues.

  • Built for scale

    Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.

  • Easy Data Migration

    Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.

  • Fair Pricing Policy

    Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.

  • We are here to help

    We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.

  • Security at Every Step

    At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.

  • No engagement

    You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.

Discover how Mobile Monkey compare with Crisp

Enjoy a detailed comparison table about features and pricing

Pricing
Mobile Monkey
  • Highest Plan-
  • Chat Seat IncludedUnlimited
  • Additional seat-
  • Contacts10,000
  • Annual billing for 20 users-
Crisp
  • Highest Plan$95/mo
  • Chat Seat Included20
  • Additional seat$10 / mo / agent
  • Contacts50 000
  • Annual billing for 20 users$1,140
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
Mobile MonkeyCrisp
Pricing
Highest Plan-$95/mo
Chat Seat IncludedUnlimited20
Additional seat-$10 / mo / agent
Contacts10,00050 000
Annual billing for 20 users-$1,140
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls
Speed Impact-1,6s
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
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