Meet the alternative to LivechatInc
How does Crisp's multi-channel messaging compare to LiveChat Inc? Is Crisp's shared inbox with sub-inboxes more efficient than LiveChat Inc's solution? How do Crisp's AI chatbot features in 2024 enhance customer support compared to LiveChat Inc? What is the best alternative to LiveChat Inc for cost-effective customer service solutions?
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Looking for LiveChatInc alternatives?
LiveChat Inc., a trailblazer in the customer support industry, emerged with the mission to boost real-time communication between businesses and their clientele. The platform boasts an array of features like customizable chat windows, detailed customer engagement reports, and smooth integrations with various CRM systems. Its user-friendly interface makes it an attractive option for businesses of all sizes, enabling them to deliver prompt and effective customer service.
In contrast, Crisp offers a broader set of tools focusing on comprehensive customer management. While LiveChat Inc. zeroes in on perfecting the chat experience, Crisp extends its capabilities to include a shared inbox, automated campaigns, and multi-channel support. This unified communication approach across different platforms positions Crisp as a more versatile solution for organizations seeking an all-encompassing customer interaction suite, rather than just a chat service.
Make your customers' relationship more human
Standalone live chat isn't enough anymore. Over the years, the team added multiple features to fit the market's needs.
Unlike Crisp, they didn't follow the technological evolution linked to Web RTC.
Crisp now comes with audio and video chat to make your customers' interactions more human. From Crisp, start audio and video calls and share your screen in real-time without any additional plugins.
Bring customers' experience to another level
The best companies realize that crafting a world-class customer experience builds sustainable growth.
On the other side, websites and software tend to become more and more complex, at every stage of the customer's lifecycle. To help customers, Crisp offers the ability to co-browse with your users to assist them.
You can even take control of their screen without any additional plugins. With our co-browsing software, our customers can assist their users in real-time, close more deals and better understand UX issues.
To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.
The most popular ones:
Automate trial and improve conversion with chat and email messages
Run automated, multi-channel marketing campaigns to convert more trials and upsell existing customers thanks to our marketing automation software that lies inside Crisp.
Focus on key interactions to deliver the right message at the right time and enjoy fine-grained targeting options to address your messages to the right targeted audience.
We're being transparent on our pricing
Compared to LivechatInc, Crisp comes with simple pricing that offers unlimited usage of the product. Crisp offers a flat price for every company, no matter the number of conversations, or the growth of your company.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how LivechatInc compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest Plan$69/mo
- Chat Seat Included1
- Additional seat$69/mo
- ContactsUnlimited
- Annual billing for 20 users$16,560
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
| LivechatInc | Crisp | |
|---|---|---|
| Pricing | ||
| Highest Plan | $69/mo | $95/mo |
| Chat Seat Included | 1 | 20 |
| Additional seat | $69/mo | $10 / mo / agent |
| Contacts | Unlimited | 50 000 |
| Annual billing for 20 users | $16,560 | $1,140 |
| Shared Inbox | ||
| Cloud-Hosted | ||
| Mobile Apps | ||
| Desktop Apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor Banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | - | |
| Message Sneak-peek | ||
| Live translate | ||
| Chat transcript | $5/mo, per agent | |
| Customization | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | 864.4ms | 1,6s |
| Branding removal | ||
| Multilingual | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Keyword intents | ||
| Condition blocks | ||
| Chatbot API | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | ||
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | ||
| Zapier Integration | ||
| Contact import | ||
| User activity | ||
| See detailed pricing | Learn more | Learn more |
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