Meet a Crispy alternative to Jivo Chat

How does Crisp's AI chatbot compare to JivoChat's offerings? Is Crisp a good competitor to JivoChat regarding shared inbox features? Does Crisp integrate more seamlessly with mobile apps and web services than JivoChat? Does Crisp connect with as many channels as Jivo Chat does? What are the pricing differences between Jivo Chat and Crisp? If all these questions resonnates,

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Looking for JivoChat Alternatives?

JivoChat, launched in 2012, is a comprehensive customer communication platform that aims to centralize all customer interactions for businesses. With a significant focus on live chat, the platform also integrates email, social media, and phone support, enabling companies to offer quick and efficient responses across multiple channels. This multi-channel capability ensures improved customer satisfaction and loyalty. However, the platform's extensive feature set can sometimes feel a bit overwhelming for some users.

In contrast, Crisp offers a more streamlined and user-friendly approach to customer communication. While it provides similar functionalities, such as live chat and integrations with email and social media, Crisp prioritizes ease of use with a clean, intuitive interface. This design choice makes it an attractive option for businesses that want to simplify their customer support operations without losing essential features. By emphasizing a straightforward, enjoyable user experience, Crisp distinguishes itself as a powerful yet simpler alternative to JivoChat.

Ask more from your live chat software

Standalone live chat isn't enough anymore. Customers want immediate support on multiple channels.

With Crisp, you can connect your live chat to a team inbox that will let you connect social media channels such as Facebook, Twitter, emails or even WhatsApp.

Crisp live chat also offers the ability to build chatbots and benefit from dedicated features such as canned responses or internal notes to increase collaboration between teams.

Get an AI chatbot to answer customers 24/7

Offering a live chat is great, but what happens when your teams go offline?

Use Crisp chatbots at every stage of the customer lifecycle to automatically book more demos, upsell trial users, and answer frequently asked questions automatically.

Furthermore, you can also benefit from our multichannel bot to build chatbots with social networks such as Facebook, Twitter or WhatsApp.

To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.

Bring customers' experience to another level

The best companies realize that crafting a world-class customer experience builds sustainable growth.

On the other side, websites and software tend to become more and more complex, at every stage of the customer's lifecycle. To help customers, Crisp offers the ability to co-browse with your users to assist them.

You can even take control of their screen without any additional plugins. With our co-browsing software, our customers can assist their users in real-time, close more deals and better understand UX issues.

Make your customers happier

To build great customer service, companies have to have the best tools available to combine efficiency within the company and seamless experience for their customers.

Thanks to the knowledge center available directly within Crisp, customer support agents can access knowledge articles in a wink and answer customers super easily.

For the customer? A self-service channel that allows him not to wait for your answers. Autonomy is key when building a successful company.

  • Built for scale

    Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.

  • Easy Data Migration

    Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.

  • Fair Pricing Policy

    Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.

  • We are here to help

    We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.

  • Security at Every Step

    At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.

  • No engagement

    You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.

Discover how Jivochat compare with Crisp

Enjoy a detailed comparison table about features and pricing

Pricing
Jivochat
  • Highest Plan$38 / mo / agent
  • Chat Seat Included1
  • Additional seat$38 / mo / agent
  • ContactsUnlimited
  • Annual billing for 20 users$9,120
Crisp
  • Highest Plan$95/mo
  • Chat Seat Included20
  • Additional seat$10 / mo / agent
  • Contacts50 000
  • Annual billing for 20 users$1,140
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
JivochatCrisp
Pricing
Highest Plan$38 / mo / agent$95/mo
Chat Seat Included120
Additional seat$38 / mo / agent$10 / mo / agent
ContactsUnlimited50 000
Annual billing for 20 users$9,120$1,140
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK-
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls$33/mo per agent
Speed Impact-1,6s
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
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