Meet the alternative to CometChat
Does Crisp offer better customer support features than CometChat? How does Crisp's AI chatbot compare to CometChat's capabilities? Is Crisp a suitable alternative to CometChat for multichannel communication? What are the advantages of Crisp’s shared inbox over CometChat’s chat SDK?
14 days free trial — No commitment
Looking for Comet Chat alternatives?
CometChat, designed to enhance real-time communication, provides a seamless chat experience for websites and applications. This software solution emerged with the objective of making interactions more immediate and personal. Offering features like text, voice, and video chat, along with conferencing and chat moderation tools, CometChat boasts an intuitive and adaptable interface. Developers find it particularly valuable for integrating chat functionalities into their platforms effortlessly, making it a favored choice for online communities, marketplaces, and customer support services.
In contrast, Crisp takes a more holistic approach to customer experience, extending beyond simple chat functionalities. While CometChat shines in creating engaging communication infrastructures, Crisp stands out by integrating features like email, live chat, and CRM capabilities into a single platform. This multi-channel setup enables businesses to manage customer interactions and support tasks seamlessly. Both services are commendable, but Crisp’s edge lies in its comprehensive suite, which meets a wider range of customer engagement and support needs.
Empowering businesses isn't just about live chat
Crisp comes with an all-in-one customer communication platform that brings the company around one tool. The thing is, Crisp offers many integrations to increase collaboration between your teams.
With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram, Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies within the same tool.
Our mobile SDK is available for iOS and Android
Integrating a chat SDK inside a mobile app should be something easy and seamless. At Crisp, we strive at making the customer experience powerful.
Our founders are both developers so we try to create the best mobile SDK making it easy for developers to create the best cross-platform experience for both Android and iOS.
To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.
The most popular ones:
We provide mobile apps to let you handle customer support from your phone
It's funny to see that a company that is dedicated to providing customer service solutions doesn't come with a mobile app that allows its customers to do customer service through mobile. At Crisp, we give the ability to our customers to install Crisp on both Android and iOS so you can support your customer even if you're not in front of your computer.
Pricing that doesn't ring the bell!
Crisp stands out as a compelling customer communication solution with a straightforward and highly attractive pricing model, offering a flat rate regardless of the company's size, number of agents, or contacts. This transparent pricing structure eliminates the complexities and hidden costs often associated with scaling your business. Unlike Comet Chat, where costs can quickly escalate with added features or agents, Crisp provides a clear and predictable plan, simplifying budget management. Starting at $0 per month, Crisp offers unlimited usage, allowing businesses to leverage its full capabilities without worrying about exceeding usage limits, making it ideal for both small startups and large enterprises.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how Comet Chat compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest Plan529$ / mo
- Chat Seat Included-
- Additional seat-
- Contacts-
- Annual billing for 20 users-
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
| Comet Chat | Crisp | |
|---|---|---|
| Pricing | ||
| Highest Plan | 529$ / mo | $95/mo |
| Chat Seat Included | - | 20 |
| Additional seat | - | $10 / mo / agent |
| Contacts | - | 50 000 |
| Annual billing for 20 users | - | $1,140 |
| Shared Inbox | ||
| Cloud-Hosted | ||
| Mobile Apps | ||
| Desktop Apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor Banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | ||
| Message Sneak-peek | ||
| Live translate | ||
| Chat transcript | ||
| Customization | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | - | 1,6s |
| Branding removal | ||
| Multilingual | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Keyword intents | ||
| Condition blocks | ||
| Chatbot API | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | ||
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | ||
| Zapier Integration | ||
| Contact import | ||
| User activity | ||
| See detailed pricing | Learn more | Learn more |
Compare Crisp to market leaders
