Meet a Crispy alternative to Chatra
How does Crisp's AI chatbot compare to Chatra's? Is Crisp a better alternative to Chatra for multi-channel support? What unique features does Crisp offer over Chatra? Can Crisp's shared inbox improve team collaboration better than Chatra?
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Looking for Chatra Alternatives?
In the bustling landscape of live chat software, Chatra emerges as a significant player, aimed squarely at enhancing customer interactions for businesses of various scales. Developed to meet the growing need for more intuitive customer support tools, Chatra comes packed with features like real-time messaging, chat history, and website visitor tracking. Its goal is to create seamless communication channels between companies and their customers, thereby raising the bar for customer experience. The software's simplicity and user-friendly interface make it particularly attractive to small businesses seeking to add a personal touch to their customer service efforts.
Conversely, Crisp expands on what a live chat tool can offer, incorporating not just the basic functionalities but also innovative features such as automated chatbot responses and rich media message handling. It includes a collaborative inbox to support team communications, providing a more robust platform for managing customer interactions. What distinguishes Crisp is its versatility and comprehensive approach, aiming to be a central hub for all customer communications. This makes it not just an alternative to traditional live chat solutions but a more advanced option for businesses looking to elevate their customer support strategies.
End-up the thrill of siloed conversational data inside your company
Crisp comes with an all-in-one customer communication platform that brings the company around one tool, just like
Chatra.
The thing is, Crisp offers way more integrations to increase collaboration between your teams.
With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram, Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies.
Automate trials and upsells with chat and email messages
Run automated, multi-channel lifecycle marketing campaigns to convert more trials and cross-sell existing customers thanks to our marketing automation software that lies inside Crisp.
Focus on key interactions to deliver the right message at the right time and enjoy fine-grained targeting options to address your messages to the right targeted audience.
To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.
The most popular ones:
Bring customers' experience to another level
The best companies realize that crafting a world-class customer experience builds sustainable growth.
On the other side, websites and software tend to become more and more complex, at every stage of the customer's lifecycle. To help customers, Crisp offers the ability to co-browse with your users to assist them.
You can even take control of their screen without any additional plugins. With our co-browsing software, our customers can assist their users in real-time, close more deals and better understand UX issues.
Build a knowledge base to reduce the number of conversations
Compared to
Chatra, Crisp comes with much more than just a simple live chat.
To help your customers, Crisp offers the ability to create a knowledge base that will build a self-service culture inside your company.
Everyone wins: your team handles fewer requests and your customers can find answers by themselves.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how Chatra compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest Plan$29 / mo / agent
- Chat Seat Included1
- Additional seat$29 / mo / agent
- ContactsUnlimited
- Annual billing for 20 users$6,960
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
| Chatra | Crisp | |
|---|---|---|
| Pricing | ||
| Highest Plan | $29 / mo / agent | $95/mo |
| Chat Seat Included | 1 | 20 |
| Additional seat | $29 / mo / agent | $10 / mo / agent |
| Contacts | Unlimited | 50 000 |
| Annual billing for 20 users | $6,960 | $1,140 |
| Shared Inbox | ||
| Cloud-Hosted | ||
| Mobile Apps | ||
| Desktop Apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor Banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | - | |
| Message Sneak-peek | ||
| Live translate | ||
| Chat transcript | ||
| Customization | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | - | 1,6s |
| Branding removal | ||
| Multilingual | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Keyword intents | ||
| Condition blocks | ||
| Chatbot API | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | ||
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | ||
| Zapier Integration | ||
| Contact import | ||
| User activity | ||
| See detailed pricing | Learn more | Learn more |
Compare Crisp to market leaders
