Meet an alternative to Acquire
How does Crisp's AI-powered platform compare to Acquire's solutions? What are the differences between Crisp and Acquire.io? Is Crisp a good competitor to Acquire for small businesses? If these questions resonate with you, read on to see why you should consider Crisp as your next provider.
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Looking for Acquire alternatives?
Acquire, a customer engagement platform crafted by a team of tech-savvy entrepreneurs, aims to streamline the way businesses communicate with their clients. The platform simplifies customer interactions through an array of tools such as website chat widget, chatbots, co-browsing, and video call capabilities. Its primary goal is to provide real-time support, thereby cutting down response times and offering personalized assistance. Moreover, Acquire goes beyond these basic functions by including customer journey tracking and analytics, helping businesses understand and optimize their customer interactions.
Crisp, while offering similar functionalities, distinguishes itself with an easy-to-use interface and the ability to scale effortlessly, catering to both small firms and large enterprises alike. Alongside shared inbox, AI chatbots, and video call features, Crisp stands out with its strong knowledge base management and multi-channel messaging options. This allows seamless communication across various platforms, integrating email, social media, and messenger apps into a single system. By doing so, Crisp helps businesses maintain a consistent customer experience without the need for multiple, separate tools.
Offer a simple international customer support strategy
Nowadays, borders have disappeared thanks to the internet. Customers can come from anywhere. Using Crisp, you'll have access to LiveTranslate which will help your team speak as a native. Sometimes, customers are not fluent in English, which is normal! Being able to be on the same foot makes the customer experience much better. Translate your messages on every channel, straight from your shared inbox.
Simple and Effortless Customer Messaging
What the teams at
Acquire have built is great, however, there's one thing they could improve: UX. Whether it's for agents or customers,
Acquire design could be improved.
By using Crisp, you'll open your teams to a brand new world where design and autonomy are keys to getting started with our customer communication platform. Just have a quick look at what offer our live chat software so you can get an idea of the worlds that opposes the two company.
To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.
The most popular ones:
We provide mobile apps to let you handle customer support from your phone
It's funny to see that a company that is dedicated to providing customer service solutions doesn't come with a mobile app that allows its customers to do customer service through mobile. At Crisp, we give the ability to our customers to install Crisp on both Android and iOS so you can support your customer even if you're not in front of your computer.
We're being transparent on our pricing
Compared to Acquire, Crisp comes with simple pricing that offers unlimited usage of the product. Crisp offers a flat price for every company, no matter the number of conversations, or the growth of your company.
Get an AI chatbot to answer customers 24/7
Compared to our competitor, Crisp offers broader customer lifecycle coverage with key benefits that enhance your support system. Our AI Chatbot can be trained with any content, making it highly adaptable to your needs. It integrates seamlessly with the Crisp ecosystem, providing automatic answers to customer inquiries. This reduces the workload on your team and allows customers to find solutions quickly on their own. With Crisp, everyone wins: your team handles fewer requests, and your customers get instant help whenever they need it.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how Acquire compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest Plan$2000 / mo
- Chat Seat Included0
- Additional seat$45 / mo / agent
- Contacts-
- Annual billing for 20 users$34,800
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
| Acquire | Crisp | |
|---|---|---|
| Pricing | ||
| Highest Plan | $2000 / mo | $95/mo |
| Chat Seat Included | 0 | 20 |
| Additional seat | $45 / mo / agent | $10 / mo / agent |
| Contacts | - | 50 000 |
| Annual billing for 20 users | $34,800 | $1,140 |
| Shared Inbox | ||
| Cloud-Hosted | ||
| Mobile Apps | ||
| Desktop Apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor Banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | ||
| Message Sneak-peek | ||
| Live translate | ||
| Chat transcript | ||
| Customization | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | - | 1,6s |
| Branding removal | ||
| Multilingual | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Keyword intents | ||
| Condition blocks | ||
| Chatbot API | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | ||
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | ||
| Zapier Integration | ||
| Contact import | ||
| User activity | ||
| See detailed pricing | Learn more | Learn more |
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