Meet the best alternative to HelpScout

How does Crisp compare with HelpScout? What's the best customer messaging software? What is the best alternative to HelpScout? Discover why Crisp is a great alternative to HelpScout

Helpscouts' founders have built a great tool. It's really efficient for teams that can't handle a lot of conversations and want to get rid of repetitive questions.

HelpScout has made customer messaging far less boring because they're promoting knowledge article first, which makes customers way more autonomous.

To be honest, Crisp and HelpScout are really close in terms of features. Still, If you're looking for an alternative to HelpScout, here are some reason you should consider when looking over Crisp.

Lookig for HelpScout alternatives?

Reason #1

End-up the thrill of siloed conversational data inside your company

Crisp comes with an all-in-one customer messaging platform that brings the company around one tool, just like HelpScout.

The thing is, Crisp offers way more integrations to increase collaboration between your teams.

With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Twitter or WhatsApp and much more inside one inbox.

  • Fair Pricing PolicyCrisp offers free and paid plans. All our plans come with flat pricing so you can, expect what you pay at the end of the month.Learn more
  • No engagementWe want to you to be free to leave whevener you want. That's why Crisp plans come with no engagement.Learn more
  • Free trialEver bought something without any trial? That's why all our plans come with a trial of 14 days without any CC's requiredLearn more

Reason #3

Automate trial and improve upsells with chat and email messages

Run automated, multi-channel marketing campaigns to convert more trials and upsell existing customers thanks to our marketing automation software that lies inside Crisp.

Focus on key interactions to deliver the right message at the right time and enjoy fine grained targeting option to address your messages to the right group of people.

Reason #4

Pricing that doesn't ring the bell!

Compared to HelpScout, Crisp comes with a simple pricing that offers unlimited usage of the product.

Crisp brings a flat price for every companies, no matter the number of agents, contacts or the growth of your company, it remains at 95$/mo for an unlimited number of agent.

200,000 brands are already using Crisp to improve their customer experience

Discover how HelpScout compare with Crisp

Enjoy a detailed comparison table about features and pricing

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Highest Plan
40$/mo
95$/mo
Chat Seat Included
1
Unlimited
Additional seat
40$/mo
Unlimited
Contacts
Unlimited
Unlimited
Annual billing for 10 agents
4800$
1140$
Customers' ratings
Cloud-Hosted
Mobile Apps
Desktop Apps
Speed Impact
-
1,6s
Chat trigger
Canned responses
Message Sneak-peek
Visitors details
Javascript integration
Routing rules
Visitor Banning
Chatbot builder
Chatbot API
Reminders
Multilingual
Customizable live chat
Drip email & chat campaign
CRM integrations
Zapier Integrations
Branding removal
Live translate
Chat transcript
Multisite
Co Browsing
Video and audio calls
Tags & Segments
File sharing
API
Facebook & Twitter Integration
Shared inbox
Knowledge base

Ready to improve your customer engagement?