Much more than an alternative to TawkTo
How does Crisp's chatbot builder compare to Tawk.to's features? Why is Crisp made for multichannel customer experiences? What makes Crisp even better than Tawk.to when it comes to chat widget software? Does Crisp offer better iOs or Android chat SDK than Tawk.to? What makes Crisp much more than a free chat widget for website? How user-friendly is Crisp compared to Tawk.to? Can Crisp's co-browsing feature improve customer support more than Tawk.to? How does Crisp's pricing compare to Tawk.to's free model? If you're concerned about all these questions, the content below will help you get all the answers you need.
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Looking for Tawk.to alternatives?
Tawk.to has emerged as a pivotal player in the realm of customer communication, with a clear mission to simplify interactions between businesses and their clients. Recognizing the demand for a seamless and free live chat service, Tawk.to's creators built an intuitive platform offering real-time monitoring, customizable chat widgets, and automated triggers. Its no-cost model has attracted a significant following, particularly among small businesses and startups seeking cost-effective solutions. By focusing on providing robust tools at no charge, Tawk.to has become a go-to choice for businesses aiming to enhance their customer support without imposing on their budget.
In contrast, Crisp offers a comprehensive suite of features designed to elevate the entire customer experience, not just live chat. While Tawk.to thrives on its free model, Crisp's free and paid plans introduce advanced functionalities such as multi-channel integration, team inbox, and detailed analytics. These features enable businesses to streamline communication channels and glean deeper insights into customer interactions. This holistic approach to managing customer relationships positions Crisp as a strong contender for companies willing to invest in a more extensive customer support solution.
End-up the thrill of siloed conversational data inside your company
Crisp comes with an all-in-one customer communication platform that brings the company around one tool, just like
Tawkto.
The thing is, Crisp offers way more integrations to increase collaboration between your teams.
With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram, Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies.
Ask more from your live chat software
Standalone live chat isn't enough anymore. Customers want immediate support on multiple channels.
With Crisp, you can connect your live chat to a team inbox that will let you connect social media channels such as Facebook, Twitter, emails or even WhatsApp.
Crisp live chat also offers the ability to build chatbots and benefit from dedicated features such as canned responses or internal notes to increase collaboration between teams.
To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.
The most popular ones:
Automate trial and improve conversion with chat and email messages
Run automated, multi-channel marketing campaigns to convert more trials and upsell existing customers thanks to our marketing automation software that lies inside Crisp.
Focus on key interactions to deliver the right message at the right time and enjoy fine-grained targeting options to address your messages to the right targeted audience.
Build a knowledge base to reduce the number of conversations
Compared to
Tawkto, Crisp comes with much more than just a simple live chat.
To help your customers, Crisp offers the ability to create a knowledge base that will build a self-service culture inside your company.
Everyone wins: your team handles fewer requests and your customers can find answers by themselves.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how Tawkto compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest PlanFree + add-ons
- Chat Seat IncludedUnlimited
- Additional seatFree
- ContactsUnlimited
- Annual billing for 20 usersFree + add-ons
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
| Tawkto | Crisp | |
|---|---|---|
| Pricing | ||
| Highest Plan | Free + add-ons | $95/mo |
| Chat Seat Included | Unlimited | 20 |
| Additional seat | Free | $10 / mo / agent |
| Contacts | Unlimited | 50 000 |
| Annual billing for 20 users | Free + add-ons | $1,140 |
| Shared Inbox | ||
| Cloud-Hosted | ||
| Mobile Apps | ||
| Desktop Apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor Banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | - | |
| Message Sneak-peek | ||
| Live translate | ||
| Chat transcript | ||
| Customization | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | - | 1,6s |
| Branding removal | from $29 / mo | |
| Multilingual | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Keyword intents | ||
| Condition blocks | ||
| Chatbot API | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | - | |
| Advanced filters | - | |
| Tags & Segments | ||
| CRM integrations | ||
| Zapier Integration | ||
| Contact import | - | |
| User activity | - | |
| See detailed pricing | Learn more | Learn more |
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