Meet the alternative to Gmelius
What are the AI features offered by Crisp compared to Gmelius? Is Crisp a viable alternative to Gmelius for customer service? What are the benefits of Crisp's new shared inbox over Gmelius? What makes of Crisp a good solution for multichannel support experience compared to Gmelius? Don't miss the content below that will answer all these questions.
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Looking for Gmelius alternatives?
Gmelius, a dynamic software solution, was developed to streamline email communication and foster team collaboration within Gmail. Launched with the goal of integrating project management tools directly into email, Gmelius offers functionalities like shared inboxes, email tracking, and task automation. Primarily focused on boosting productivity, it aims to transform an email inbox into a hub for team efforts. Targeted at small to medium-sized businesses, Gmelius simplifies workflows and ensures smooth communication within the familiar Gmail interface.
On the other hand, Crisp provides a broader approach to customer interaction with its all-in-one chat solution. Unlike Gmelius, which concentrates on email-based collaboration, Crisp excels by facilitating real-time conversations through live chat and mobile messaging. This allows for instant and dynamic customer engagement, offering a more immediate form of support. By connecting various communication platforms, Crisp helps businesses build stronger relationships with clients, a feature where Gmelius’s email-focused strategy falls short.
End-up the thrill of siloed conversational data inside your company
Crisp comes with an all-in-one customer communication platform that brings the company around one tool, just like
Gmelius.
The thing is, Crisp offers way more integrations to increase collaboration between your teams.
With Crisp, you can centralize Emails, SMS, Live Chat, Facebook Messenger, Instagram, Twitter or WhatsApp and much more inside one inbox and benefit from dedicated features such as chatbots, knowledge base or saved replies.
Offer real-time assistance when your users need it the most
You remember that good old contact form on your website that used to get a poor 2% conversion rate? Well, forget about it because we've entered the conversational era. Leads and customers want to chat with your business the way they chat with their friends. Using Crisp, you'll get a live chat that comes with modern features such as video chat or screen-sharing, to make your customer experience super easy and unforgettable.
To show why Crisp is the best choice for customer service software, we’ve compared it against over 50 competitors.
The most popular ones:
Get an AI chatbot to answer customers 24/7
Using Crisp chatbot, you can build a chatbot for your online store in little to no time. No matter it's WordPress, Shopify or a custom CMS, Crisp can be integrated and automate all your repetitive questions and liberate your teams from boring tasks. Using our no-code chatbot builder, you'll make your team much more productive, on every channel: WhatsApp, Instagram, Emails or live chat can be automated through our chatbot software.
Make your customers happier
To build great customer service, companies have to have the best tools available to combine efficiency within the company and seamless experience for their customers.
Thanks to the knowledge center available directly within Crisp, customer support agents can access knowledge articles in a wink and answer customers super easily.
For the customer? A self-service channel that allows him not to wait for your answers. Autonomy is key when building a successful company.
Built for scale
Whether you’re the brain behind a bustling start-up or steering the ship at a Fortune 500 giant, Crisp is your go-to for scaling customer communication. Crafted with simplicity and sophistication, no matter the size of your company, you can connect with customers effortlessly and stylishly.
Easy Data Migration
Migrating to Crisp? You’ll be pleased to know that transitioning is not only feasible but straightforward. Your switch will be smooth and hassle-free, allowing to migrate your chats, help center articles, and contacts.
Fair Pricing Policy
Crisp offers a range of both free and paid plans, designed to cater to different business needs while ensuring transparency and predictability in billing. All plans come with flat pricing, which means there are no hidden fees or unexpected charges.
We are here to help
We are available nearly around the clock, operating 24 hours a day, and 5 days a week. This schedule ensures that we can offer timely assistance during the majority of the business week, allowing to help all the week with any question you may have.
Security at Every Step
At Crisp, your security is never an afterthought—it's our foundation. We're committed to protecting your data with state-of-the-art security measures, ensuring every interaction is shielded with the highest standards of privacy and compliance.
No engagement
You have the freedom to upgrade, downgrade, or cancel your service at any time without penalty. This flexibility is perfect for businesses that experience seasonal fluctuations or those on the path of rapid growth.
Discover how Gmelius compare with Crisp
Enjoy a detailed comparison table about features and pricing
- Highest Plan$ 45 / mo / agent
- Chat Seat Included1
- Additional seat$45 / mo / agent
- ContactsUnlimited
- Annual billing for 20 users$10,800
- Highest Plan$95/mo
- Chat Seat Included20
- Additional seat$10 / mo / agent
- Contacts50 000
- Annual billing for 20 users$1,140
| Gmelius | Crisp | |
|---|---|---|
| Pricing | ||
| Highest Plan | $ 45 / mo / agent | $95/mo |
| Chat Seat Included | 1 | 20 |
| Additional seat | $45 / mo / agent | $10 / mo / agent |
| Contacts | Unlimited | 50 000 |
| Annual billing for 20 users | $10,800 | $1,140 |
| Shared Inbox | ||
| Cloud-Hosted | ||
| Mobile Apps | ||
| Desktop Apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor Banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | ||
| Message Sneak-peek | ||
| Live translate | ||
| Chat transcript | ||
| Customization | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | ||
| Speed Impact | - | 1,6s |
| Branding removal | ||
| Multilingual | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Keyword intents | ||
| Condition blocks | ||
| Chatbot API | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | ||
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | ||
| Zapier Integration | ||
| Contact import | ||
| User activity | ||
| See detailed pricing | Learn more | Learn more |
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