Let your customers chat with your teams the way they chat with their friends

Regularly nominated as one of the best website chat software, Crisp chat widget helps your team to improve customer satisfaction through proactive and meaningful conversations, efficient routings, and cross-channel continuity to make omnichannel not just a buzzword, but a reality.

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14 days free trial — No commitment

Widget screenshot

Open the doors, we handle the flow for you

The website chat software you didn't know you needed

Customize

Built with efficiency, simplicity and personalization in mind

A chat widget that's easy to implement, no matter your website

Below is a (non-exhaustive) list of website builders where you can install Crisp in less than 3 minutes.

Embed your chat wherever you want

Using an iframe to embed your chat software does not only allow for easier deployment but also provides with flexibility in positionning the chat widget in your environment.

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Customizable customer service experience at your fingertips

Through a dedicated web chat SDK, you can customize and personalize each experience, at scale.

Enrich user data

Trigger email marketing campaign

Display Helpdesk articles

Change widget language

Merge user profile

// Set user email
Crisp.user.setEmail("john.doe@gmail.com");

// Set user name
Crisp.user.setNickname("John Doe");

// Set custom data
Crisp.session.setData({
  customer_status: "vip",
  plan: "enterprise"
});

A website chat widget that goes along your international strategy

Experience unparalleled customer satisfaction and expanded market penetration by offering chat support in over 50 languages. Simplify user experience, increase conversion rates, and foster inclusivity, making every interaction feel local and personalized for a truly global business chat experience.

Endless chat customization possibilities

Have richer conversations

Business messaging doesn't have to be boring. With Crisp Chat Widget, you can craft the chat experience they deserve.

Engage

Send impactful and meaningful messages that fuel customers' happiness

Generate 20% more conversations

Create personalized interactions and craft unique, multilingual messages that resonate with all your audiences, across all your channels. Deliver tailored messages at the right time to meet your customers' needs.

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Remove the language barrier for your customers

With over 50 languages supported for chat conversations, companies can get closer to their customers from anywhere in the world; whether you speak Vietnamese, or German, Crisp offers a real-time chat translation tool.

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When messages aren’t cutting it, jump on a video call instantly

One click audio and video chat that lets you screen share at the same time

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Transition seamlessly from artificial intelligence to human

Support

Outstanding customer support starts with unique experience

Get to know who you're dealing with

MagicBrowse lets you guide customers like a local guide in a city

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Win precious seconds with MagicType

Enhancing day-to-day support agents' work with MagicType helps them prepare responses in real-time as customers type, reducing wait times and increasing resolution speed, allowing support agents to handle more conversations.

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Move to full-time asynchronous

Navigate your communication strategy from synchronous to asynchronous so you're no longer overwhelmed by chat support's requests.

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Collaborate altogether around customer's support requests

Share insights, strategize responses, and ensure every reply is crafted with collective wisdom. These private notes are your team's secret weapon for delivering exceptional, well-informed customer service, making every interaction a testament to seamless teamwork and unparalleled customer understanding.

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Bring your chat support solution everywhere

Crisp Chat Widget lets you engage with customers across web, Windows, macOS, Android, and iOS. The chat support platform integrates messaging channels like live chat, email, Messenger, WhatsApp, and Instagram, enabling timely and efficient support. Manage all interactions from one user-friendly interface, enhancing customer satisfaction and loyalty.

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Discover the amazing possibilities behind Crisp Inbox

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Significant things you wouldn't want to miss

  • Enterprise level-grade security

    State-of-the-art cryptography measure to take care of your data.

  • Up to 30 days free trial

    Unlock longer trial through advanced features configuration.

  • Lightweight and optimized for efficiency

    Website loading speed is crucial, everything has been made to make Crisp Chat Widget as light as possible.

Still doubting?
Compare Crisp with leading chat providers

See why Crisp Chat software is a great choice for your company. We've made it easy for your business to compare Crisp Website Chat widget with other solution provider to show you why it is a great competitor.

Intercom

TawkTo

Tidio

Hubspot Chat

Jivo Chat

Crisp

IntercomTawkToTidioHubspot ChatJivo ChatCrisp
Desktop and mobile app
LiveTranslate
User Origin Map
MagicType
Video and audio chat
Response Template
See detailed comparisonLearn moreLearn moreLearn moreLearn moreLearn more

See testimonials and reviews about our chat software

Decathlon

We are able to measure and manage all mediums effectively and increase customer satisfaction and resolution time drastically compared to previous solutions we used like Intercom and Zendesk.

Carlos Costa
Foca

Since we've started using Crisp, I've seen the software evolve nicely.

Chris Sees
Hoxton Mix

Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.

All is ready to use "out of the box" and Crisp support is stellar... We have tried many other solutions, Crisp is the only one that allowed us to do everything easily within the same app.

Emma

What I really like in Crisp is the level of reliability of the service, the overall interface & interface speed, the fact that it's much more than just customer messaging, there are a galaxy of addons (mostly free of extra charges) really useful.

Reedsy

What is website chat software?

Website chat software is a tool embedded in websites to facilitate real-time communication between website visitors and support agents, chatbots, or both. It's designed to assist with inquiries, provide support, and help user to navigate through direct text-based, voice-based or video-based communication.

This kind of software includes features like AI chatbots for round-the-clock assistance, visitor analytics for insights on user behavior, customization options for aligning with site branding, integration with other business tools to streamline operations, file-sharing capabilities for effective communication, or even screen-sharing and co-browsing.

Additionally, proactive chat invitations can engage users based on their site activity, while multi-language support ensures accessibility for a global audience. Widely adopted across various industries, website chat software plays a crucial role in improving customer experience, increasing conversions, and offering immediate support.

How to choose your next website chat provider

With the explosion of online businesses, companies have to make sure they buy the right chat software for their company. To help businesses in the process, we've gathered 6 key factors to guide their buying process.

Make sure your next provider checks these boxes!

These 6 assets are here to help companies navigate the competitive landscape of website chats.

How does it work?

1

Customize chat colors

2

Install with your website

3

Engage with website visitors

Ready to improve your customer experience?

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