Free Website Chat Widget for Business - Get Started Today

Customizable customer service experience at your fingertips

Through a dedicated web chat SDK, you can customize and personalize each experience, at scale.

Enrich user data

Trigger email marketing campaign

Display Helpdesk articles

Change widget language

Merge user profile

// Set user email
Crisp.user.setEmail("john.doe@gmail.com");

// Set user name
Crisp.user.setNickname("John Doe");

// Set custom data
Crisp.session.setData({
  customer_status: "vip",
  plan: "enterprise"
});

// Send session event
Crisp.session.pushEvent("upsell_campaign", {
  price: 250,
  discount: 0.2,
  product: "AirPods"
});

// Open an helpdesk search on a click on a button
Crisp.chat.openHelpdeskArticle(
  "en",
  "10wcj3l",
  "How to recover my password",
  "My account"
);

Crisp.configure(CrispWebsiteID, {
  locale: "fr"
});

Crisp.configure(CrispWebsiteID, {
  autoload: false
});

// await login();

Crisp.setTokenId("YOUR_USER_TOKEN");

Still doubting?
Compare Crisp with leading chat providers

See why Crisp Chat software is a great choice for your company. We've made it easy for your business to compare Crisp Website Chat widget with other solution provider to show you why it is a great competitor.

Intercom

TawkTo

Tidio

Hubspot Chat

Jivo Chat

Crisp

	Intercom	TawkTo	Tidio	Hubspot Chat	Jivo Chat
Desktop and mobile app
LiveTranslate
User Origin Map
MagicType
Video and audio chat
Response Template
See detailed comparison	Learn more	Learn more	Learn more	Learn more	Learn more

Decathlon

We are able to measure and manage all mediums effectively and increase customer satisfaction and resolution time drastically compared to previous solutions we used like Intercom and Zendesk.

Carlos Costa

Foca

Since we've started using Crisp, I've seen the software evolve nicely.

Chris Sees

Hoxton Mix

Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.

All is ready to use "out of the box" and Crisp support is stellar... We have tried many other solutions, Crisp is the only one that allowed us to do everything easily within the same app.

Emma

What I really like in Crisp is the level of reliability of the service, the overall interface & interface speed, the fact that it's much more than just customer messaging, there are a galaxy of addons (mostly free of extra charges) really useful.

Reedsy

What is website chat software?

Website chat software is a tool embedded in websites to facilitate real-time communication between website visitors and support agents, chatbots, or both. It's designed to assist with inquiries, provide support, and help user to navigate through direct text-based, voice-based or video-based communication.

This kind of software includes features like AI chatbots for round-the-clock assistance, visitor analytics for insights on user behavior, customization options for aligning with site branding, integration with other business tools to streamline operations, file-sharing capabilities for effective communication, or even screen-sharing and co-browsing.

Additionally, proactive chat invitations can engage users based on their site activity, while multi-language support ensures accessibility for a global audience. Widely adopted across various industries, website chat software plays a crucial role in improving customer experience, increasing conversions, and offering immediate support.

How to choose your next website chat provider

With the explosion of online businesses, companies have to make sure they buy the right chat software for their company. To help businesses in the process, we've gathered 6 key factors to guide their buying process.

Make sure your next provider checks these boxes!

These 6 assets are here to help companies navigate the competitive landscape of website chats.

Let your customers chat with your teams the way they chat with their friends

Open the doors, we handle the flow for you

Improve customer satisfaction

Proactive engagement

Simple human handover

Cross-channel continuity

The website chat software you didn't know you needed

Built with efficiency, simplicity and personalization in mind

A chat widget that's easy to implement, no matter your website

Shopify

WordPress

WooCommerce

Squarespace

Adobe Commerce (Magento 2)

Wix

Joomla

Drupal

Prestashop

WHMCS

Webflow

Embed your chat wherever you want

Customizable customer service experience at your fingertips

Enrich user data

Trigger email marketing campaign

Display Helpdesk articles

Change widget language

Merge user profile

A website chat widget that goes along your international strategy

Endless chat customization possibilities

Colors

Default texts

Locations

Help

Have richer conversations

Business messaging doesn't have to be boring. With Crisp Chat Widget, you can craft the chat experience they deserve.

Send impactful and meaningful messages that fuel customers' happiness

Generate 20% more conversations

Remove the language barrier for your customers

When messages aren’t cutting it, jump on a video call instantly

Transition seamlessly from artificial intelligence to human

Outstanding customer support starts with unique experience

Get to know who you're dealing with

MagicBrowse lets you guide customers like a local guide in a city

Win precious seconds with MagicType

Move to full-time asynchronous

Collaborate altogether around customer's support requests

Bring your chat support solution everywhere

Discover the amazing possibilities behind Crisp Inbox

Still doubting?Compare Crisp with leading chat providers

Intercom

TawkTo

Tidio

Hubspot Chat

Jivo Chat

Crisp

See testimonials and reviews about our chat software

What is website chat software?

How to choose your next website chat provider

Make sure your next provider checks these boxes!

Lightweight

Future-proof

Modern

Intuitive

Customizable

Transparent

How does it work?

Customize chat colors

Install with your website

Engage with website visitors

Still doubting?
Compare Crisp with leading chat providers