Engage your leads and customers with targeted messages

In marketing, targeting means aiming the message at a particular group of users trying to find something that resonates with them. Instead of attempting to reach the whole audience out there, targeting allows breaking it into smaller segments to aim for messages more precisely. Targeted messages can be sent over emails, chat for example.

Using Crisp, you'll be able to send automated messages over chat and emails to reach your users or leads at the best time.

It depends on the customers' lifecycle, as each business is different, you should send targeted messages based on key events of your lifecycle. Depending on the kind of interaction, you should then choose the right channel to send the right message, at the right time, on the right channel.