Never miss another message from your customer. Whether it’s coming from chat, emails, WhatsApp, Messenger, SMS, phone calls, or Instagram, everything is centralized in your team inbox. Combined to Shopify data and many other integrations, you got everything you need to solve customers’ requests faster.
View customers’ order history straight in your inbox as you handle their requests. No more repetitive questions, you have everything you need to make it unique and personal.
Access orders’ details in your team inbox, refund customers from your ecommerce helpdesk, or get direct access to your customers’ details in Shopify so you can modify a shipping address.
Leverage the power of Crisp to insert data provided by your Shopify store in your conversations. Combine automated email sequences with Shopify data to send the right message at the right time.
Crisp offers a chatbot that helps you to automate conversations based on customers’ intent. Combine it with a knowledge base to make your customers autonomous 24/7 and reduce the total amount of tickets you receive every day.
Crisp IM