Easily customize your live chat

Make the chat window a part of your website using Crisp's customization options. Each part of the live chat can be customized to strengthen your brand identity.

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Building a coherent branding is one of the major asset of successful companies. In order to strengthen your brand identity, Crisp comes with a live chat customization plugin. It will let you customize your live chat and adapt it to your website's design. The chat customization plugin will let you customize multiple assets: chat welcome message, chat colors, chat position and you can even add chat offset in case of undesired rendering linked to your website's design.

Integrate Crisp with your favorite apps

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Build coherent brand experience

Make your live chat fit with your brand identity

Customize live chat language

Ensure your international customers get the greetings they deserve

Customize agent profile

Apart from changing names & email, add a profile picture to make it more human

300,000 brands are already using Crisp to improve their customer experience

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Frequently Asked Questions

As your live chat is a key touch point for your brand identity, live chat customization should be something you focus on, at least once. There are multiple ways for your business to adapt your live chat support tool to your brand: colors, text, positions are a way for you to build the best customer experience. You can even go deeper using our JS SDK to personalize your experience to a better level through automated interactions using JS.

Yes you can! Using the unlimited plan you'll be able to fully customize our chatbox and hide the Crisp branding that is normally displayed on our chatbox

You can build the chatbox so it displays the language programmatically, based on your visitors' language. You can also choose to hide the chatbox based on users' language or country or simply set a button to make it pop when clicking on it. Possibilities are endless!

Ready to kickstart your livechat customization?