Increase chat collaboration with internal notes

Bring internal discussions to your chat conversations

Internal notes are a simple yet very handy feature that enables you to take notes about your customers or lead during the conversation inside your live chat.
The next time your customer comes back, you will know what is going on with a quick glance at your internal discussions. Internal notes are the best way for your team to collaborate in real time inside your chat.

Centralize customers' problem

You'll never leave an operator with no information. Internal Notes are up anytimes.

Share data instantly

Mention another agent so he can join the conversation.

Increase collaboration

Multichannel request isn't a problem anymore

Ready to kickstart internal notes