Internal notes are a simple yet very handy feature that enables you to take notes about your customers or lead during the conversation inside your live chat. The next time your customer comes back, you will know what is going on with a quick glance at your internal discussions. Internal notes are the best way for your team to collaborate in real time inside your chat.
Teamwork is a key part of companies' success. When the work environment and culture are fitting perfectly, companies are seeing impressive growth. Discover how you can improve collaboration within your company.