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Meet the refreshed Crisp experience, Understand how Artificial Intelligence handles every conversation, Build reusable teams across your workspace, and more. Discover the latest features and improvements released by the Crisp team in Summer 2026.

Hugo Copilot, Widget Tools, smarter AI setup reviews, improved routing, and more. Discover the latest features and improvements released by the Crisp team in July 2026.

Bulk actions, widget controls & smarter Hugo... Discover all the new features released by the Crisp team in May 2026.

Discover how Crisp built Hugo, an AI customer support agent designed to automate support conversations. A behind-the-scenes look at how a 10-year-old SaaS rebuilt parts of its platform to adapt to the AI era.

Want to know what we've done during November and December 2025? Look this article!

Want to know what we've done during October 2025? Check this article!

Want to know what we've done during Summer 2025? Make sure to check this article!

Curious about what we have been building this month? Have a look.

Willing to see what we've done this month at Crisp? Make sure to read this article!