Most early-stage products are leaky buckets. If you are constantly losing customers, remember that to retain them, having the right customer support in place may be your next focus. Sounds easy? Install a chatbox on your website and all your problems will disappear… Too good to be true, right? Having a livechat somewhere on... Read more
Crisp Team has a present for this summer: a new release with a ton of new features. What is new A new chatbox. The new chatbox includes a new design and a new way to collect emails and phone numbers. You can now continue a conversation over SMS if your Crisp is linked with... Read more
In 2017 building a startup is hype. When most startups start to reach VCs to launch their product, there is another way to do it: Bootstrapping. Crisp began to bootstrap from day 0 and today, we compete with companies like Intercom, backed over $130M without any hassle. How is it possible? We share everything... Read more
Live chat in no doubt has come to stay. It is one of the most effective ways businesses reach out to customers in this current dispensation, customers are everything to a business. So, employing the best mode of communication in handling their plights, challenges and pain points is a major key to your business... Read more
As Crisp is a customer support software, we provide customer support to more than 100 people every day. From users queries to team organization, we learned a lot and to share our experience to help you to build a more efficient customer support. 1 - Choose the right software In 2017, most small companies... Read more