Automate answers to frequent questions with an autoresponder

Improve first response time by defining flagged words that will trigger automated answers over emails as well as chat, Messenger, Twitter or WhatsApp.

Repetitive questions, on multiple channels, are boring and not challenging for customer support teams as they need to focus on topics that really matter. To simplify their work, Crisp has built an autoresponder that is able to answer messages coming from email as well as Facebook, Twitter or WhatsApp. By setting specific words, you can automatically answer customers without any human interaction. It's a huge time saver.

Prioritize customers request

Let your team only focus on highly relevant questions

Preserve customers happiness

Send automatically an answer in a wink

Increase autonomy

Send links to your knowledge base articles without thinking

Ready to kickstart your autoresponder?