Empower teams' efficiency with canned messages

Canned messages helps you and your team to be much more efficient while preserving mental bandwith and brand voice.

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Canned responses help customer support team on each conversation – saving time, sparing typos, and ensuring consistency in brand voice with a few clicks. They also preserve mental bandwidth: operators spend their attention on the substance of messages instead of how to phrase responses with the appropriate tone.

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Build efficiency

You're just a few keystrokes away from productivity

Preserve brand voice

You'll never have to deal with operators control again

Keep personalization at scale

You still can personalize your canned responses.

300,000 brands are already using Crisp to improve their customer experience

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Frequently Asked Questions

Canned messages are pre-defined frequently used messages that operators can select and send instantly without typing the message out. It helps agents to increase their first response time while being focus on what really matters.

To simplify, canned messages, also known as canned responses, are templated messages that can be access in a little to no time while chatting with a customer or leads.

Canned messages are predetermined textual templates served via e-mail, live – chat or social media from customer service agents to customers. It can contain images, links, videos or GIFs. The main purpose of canned responses in social media is to answer customers effectively

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