Your chat window should reflect your website's identity. With Crisp chat software, every element can be customized to strengthen your brand identity and enhance your brand experience.
Ensure your website chat software aligns with your brand identity.
Customize the website chat experience
Ensure the widget fits seamlessly with your brand.
Create a more personal connection
Add a profile picture for your agent to humanize interactions.
Endless Customization Possibilities
Building a coherent brand identity is a major asset for successful companies. To help strengthen your brand identity and customer experience, Crisp offers a live chat customization plugin. This no-code tool allows you to customize all texts and translations within the chat software, ensuring that your brand's voice and tone are consistently conveyed. Want to further personalize your chat support experience? Use Crisp Chat SDK for web and mobile apps to create unique and engaging interactions.
A strong brand identity is vital for successful companies. To reinforce your branding, Crisp allows you to change chat colors to match your website's design, ensuring a cohesive visual experience. Want a chat window that changes colors from one page to another? Use Crisp Chat SDK to modify colors programmatically and design even more unique experiences.
Sometimes, you may want the chat widget positioned on the left, right, or elsewhere on your website or mobile app. With Crisp, you can fully customize the positioning of your chat widget. Place the chat window exactly where you want it, whether on the left, right, or any other location. Crisp even provides the ability to embed the chat within an iframe.
Since your live chat is a key touchpoint for your brand, customization is essential. There are multiple ways to adapt your chat support tool to fit your brand: colors, text, and positioning all contribute to building an optimal customer experience. You can further customize using our JavaScript SDK as well as the mobile chat SDK to personalize the chat experience.
You can program the chatbox to display content based on the visitor's language. Additionally, you can choose to hide the chatbox based on language or country, or simply set a button to display it when clicked. Crisp Chat SDK offers endless customization possibilities!
600,000 brands are already using Crisp to improve their customer experience. See their testimonials !
Decathlon
We are able to measure and manage all mediums effectively and increase customer satisfaction and resolution time drastically compared to previous solutions we used like Intercom and Zendesk.
Carlos Costa
Foca
Since we've started using Crisp, I've seen the software evolve nicely.
Chris Sees
Hoxton Mix
Crisp has been amazing and the first thing that really attracted me to, as a techy, was the size of the chat widget.
All is ready to use "out of the box" and Crisp support is stellar... We have tried many other solutions, Crisp is the only one that allowed us to do everything easily within the same app.
Emma
What I really like in Crisp is the level of reliability of the service, the overall interface & interface speed, the fact that it's much more than just customer messaging, there are a galaxy of addons (mostly free of extra charges) really useful.
Reedsy
Discover other features our chat widget offers
Mobile and Desktop App
Revolutionize the way you engage with prospects and customers with our mobile and desktop applications, designed to give you control of conversations from any location.
Utilize a suite of collaborative tools that help teams work together effectively to enhance the customer support experience. Agents can easily bring colleagues into discussions or escalate conversations to the right people.
Support your customers all around the world by offering a chat widget that is translated into multiple languages. Our multichannel customer support platform comes with a multilingual live chat software that will automatically recognize customers' language and adapt itself.
Crisp's AI-powered translation tool enables support agents to translate customer messages in real-time and reply in the customer’s language, without needing to be fluent.
Forget about third-party app installations or links to share. Use Crisp's remote visual support tool to interact with leads and customers through video calls, in just one click.
Decathlon
Emma
Reedsy
