building an efficient customer support strategy on a global scale takes a lot of dedication and will. Especially because it means round-the-clock availability.

Multilingual live chat is something common that every company should consider when building the perfect customer service experience. However, some companies still fail to do so when trying to improve the way they are dealing with their customers on a global scale.

Offering live support from a website can be painful for customer support representatives because requests can come from multiple languages at the same time. Through this article, we will review some tips that will help you and your team to better handle multilingual customer support.