Looking to see what's new this month at Crisp? Here are the latest release we've brought to the platform. Enjoy!

Looking to see what's new this month at Crisp? Here are the latest release we've brought to the platform. Enjoy!

For years, big companies like IBM, Oracle, or Microsoft have been selling custom chatbots at prohibitive costs. However, the recent innovations have allowed new chatbot platforms to exist, allowing them to build chatbots for little to no price.

Chatbots are no longer reserved for developers or big companies with fat wallets that can hire chatbot developers. Today, every business can create a custom chatbot.

Looking to see what's new this month at Crisp? Here are the latest release we've brought to the platform. Enjoy!

Ticketing system isn't needed anymore for businesses. it's old fashioned, not adapted to our new era, and doesn't make your customer feel unique. Time to switch!

Order and effectiveness is at the heart of fast growing companies. That's why a well written, maintained and accessible internal knowledge base should be managed effectively too. Here are some templates for your business.

Knowledge is often hard to acquire, even more, to find, especially in a complex organization. However, knowledge is starting to be trendy again. Discover how to make the knowledge as accessible as possible within your company.

If you work in customer success, there's no reason to doubt you've had experience handling CSAT surveys. This post will go into what a CSAT survey measures -- and exactly how we use at Crisp to make it useful for our customer satisfaction.

Customer service feedback can be both qualitative and quantitative, as every kind of data is important to build the best experience.

Team collaboration is vital for companies—especially those who have to deal with remote employees across different time zones.

Teamwork is a key component of delivering and improving excellent customer service. But excellent customer service doesn't come in so easily. It's a process. More than anything, a cultural mindset.

Nowadays, chatbots are trending and getting more and more used all over the customer experience. However, some chatbots are not personalizable enough to fit with companies' needs. Through this article, we're going to give you the main reason why you would need to use a chatbot API.

Looking to see what's new this month at Crisp? Here are the latest release we've brought to the platform. Enjoy!

Looking to see what's new this month at Crisp? Here are the latest release we've brought to the platform. Enjoy!