Discover how Zendesk compare with Jivochat

What is the best software for your business? Looking to compare Zendesk with Jivochat? Enjoy a detailed comparison of Zendesk vs Jivochat.

14 days free trial — No commitment

comparison-background-zendesk-jivochat

Discover how Zendesk compare with Jivochat

Enjoy a detailed comparison table about features and pricing

comparison-table-man
Pricing
Zendesk
  • Highest Planfrom $215/mo/agent
  • Chat Seat Included1
  • Additional seatfrom $215/mo/agent
  • ContactsUnlimited
  • Annual billing for 20 users$51,600
Jivochat
  • Highest Plan$38 / mo / agent
  • Chat Seat Included1
  • Additional seat$38 / mo / agent
  • ContactsUnlimited
  • Annual billing for 20 users$9,120
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
ZendeskJivochat
Pricing
Highest Planfrom $215/mo/agent$38 / mo / agent
Chat Seat Included11
Additional seatfrom $215/mo/agent$38 / mo / agent
ContactsUnlimitedUnlimited
Annual billing for 20 users$51,600$9,120
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK--
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls$33/mo per agent
Speed Impact--
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
See detailed pricingLearn moreLearn more
comparison-competitor-crisp-product

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

comparison-competitor-zendesk-product

What is Zendesk?

The company prides itself on building software that offers the best customer experiences. Zendesk stimulates business growth and helps companies to support customers across all channels. The customer service platform helps businesses to personalize users' experiences to deliver excellent customer service. Founded by Mikkel Svane, Alexander Aghassipour, and Morten Primdahl in 2007, the company has now customers around the world and defines itself as the world leader in the ticketing system industry.

The company helps answer customers' questions and renders meaningful conversations irrespective of the buyer's journey. With numerous features such as a ticketing system, a CRM or a knowledge base software, customer service software helps companies around the world.

In terms of competitors, it is common to cite Crisp, Freshworks, Gorgias or Intercom as the main Zendesk competitors.

Access a detailed comparison between Crisp and Zendesk

comparison-competitor-jivochat-product

What is Jivochat?

Jivo protects businesses with 24/7 customer services that guarantee no message passes by without a response thanks to a live chat software installed on the company's website. Thanks to Jivo, avoid missing customer requests even during off hours. More than a website widget, the platform helps to monitor reviews, analyze, and solve weak business spots at each stage of the trafficking pipeline and lead sources. Timur Valishev established Jivochat in 2012 to upgrade customer relationships' sustainability and safeguard messages in one inclusive app that acts against data leakage. Consequently, it helps analyze the most effective channel and optimize workflow to instigate sales growth.

More than a live chat widget, the platform evolves into an all-in-one shared inbox to centralize conversations, data and teams around one tool.

Most frequently, it is common to say Crisp, Tidio and LiveAgent are Jivochat's main competitors.

Access a detailed comparison between Crisp and Jivochat

footer-cta-backgroundfooter-cta-patternfooter-cta-receptionfooter-cta-persona
  • footer-cta-badge-g2-recommend
  • footer-cta-badge-g2-requirements
  • footer-cta-badge-g2-loved

Ready to improve your customer experience?