Discover how Jivochat compare with Freshdesk

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

What is Jivochat?

Jivo protects businesses with 24/7 customer services that guarantee no message passes by without a response thanks to a live chat software installed on the company's website. Thanks to Jivo, avoid missing customer requests even during off hours. More than a website widget, the platform helps to monitor reviews, analyze, and solve weak business spots at each stage of the trafficking pipeline and lead sources. Timur Valishev established Jivochat in 2012 to upgrade customer relationships' sustainability and safeguard messages in one inclusive app that acts against data leakage. Consequently, it helps analyze the most effective channel and optimize workflow to instigate sales growth.

More than a live chat widget, the platform evolves into an all-in-one shared inbox to centralize conversations, data and teams around one tool.

Most frequently, it is common to say Crisp, Tidio and LiveAgent are Jivochat's main competitors.

Access a detailed comparison between Crisp and Jivochat

What is Freshdesk?

A frictionless, simple, and easy-to-use sales, marketing and IT support solution. Freshdesk operates in a seamless and rapid approach that delights customers and employees. The ticketing system company initiates a speed execution with an intense customer focus strategy to equip modern SaaS solutions that solve multiple and complex business problems. Girish Mathrubootham and Shan Krishnasamy researched and discovered how businesses engage and realize value from software throughout their journeys. Discovering the answer, he built Freshwork in 2010 to tailor the experience to meet every brand's needs to accelerate team productivity through efficient modern automation and collaboration tools.

Nowadays, major Freshdesk competitors are Zendesk, Intercom or Crisp.

Access a detailed comparison between Crisp and Freshdesk