Discover how Zendesk compare with Jivochat
What is the best software for your business? Looking to compare Zendesk with Jivochat? Enjoy a detailed comparison of Zendesk vs Jivochat.
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Discover how Zendesk compare with Jivochat
Enjoy a detailed comparison table about features and pricing
- Highest Planfrom $115/mo/agent
- Chat Seat Included1
- Additional seatfrom $115/mo/agent
- ContactsUnlimited
- Annual billing for 10 users$27,600
- Highest Plan$38 / mo / agent
- Chat Seat Included1
- Additional seat$59 / mo / agent
- ContactsUnlimited
- Annual billing for 10 users$14,160
| Zendesk | Jivochat | |
|---|---|---|
| Pricing | ||
| Highest Plan | from $115/mo/agent | $38 / mo / agent |
| Chat Seat Included | 1 | 1 |
| Additional seat | from $115/mo/agent | $59 / mo / agent |
| Contacts | Unlimited | Unlimited |
| Annual billing for 10 users | $27,600 | $14,160 |
| Shared Inbox | ||
| Cloud-hosted | ||
| Mobile apps | ||
| Desktop apps | ||
| Customers' ratings | ||
| Routing rules | ||
| Facebook, Twitter, Instagram, Email & WhatsApp | ||
| Private notes & mentions | ||
| Reminders | ||
| API | ||
| Visitor banning | ||
| File sharing | ||
| Canned responses | ||
| Contact form | ||
| Customer portal | ||
| Shared email | ||
| Livechat | ||
| Visitors details | ||
| Javascript integration | ||
| Chat trigger | ||
| Live chat Web SDK | - | |
| Sneak peak message | ||
| Live translate | ||
| Chat transcript | ||
| Customizable chat widget | ||
| Co Browsing | ||
| Multisite | ||
| Video and audio calls | $33/mo per agent | |
| Speed Impact | - | - |
| Branding removal | ||
| Multilingual website chat | ||
| Chatbot | ||
| Chatbot builder | ||
| Draft scenarios | ||
| Input fields | ||
| Carousels | ||
| Multichannel | ||
| Custom iframe | ||
| Keyword intents | ||
| Condition blocks | ||
| Artificial intelligence | ||
| Chatbot API | ||
| Analytics | ||
| Artificial intelligence | ||
| Internal data ingestion | ||
| Copilot | ||
| Virtual assistant | ||
| Categorization | ||
| Speech-to-text | ||
| Summary | ||
| Multilingual AI | ||
| Custom LLM | ||
| Campaigns | ||
| Targeting options | ||
| Dynamic data | ||
| Email, WhatsApp & Chat sequences | ||
| Templates | ||
| Knowledge base | ||
| Knowledge base | ||
| Web SDK | ||
| Password protected | ||
| Multilingual | ||
| Personalization | ||
| Custom domain name | ||
| Contact management | ||
| User profile | ||
| Advanced filters | ||
| Tags & Segments | ||
| CRM integrations | ||
| Zapier, Make or N8N integrations | ||
| Contact import | ||
| Users' activity | ||
| See detailed pricing | Learn more | Learn more |
Crisp, the fast-growing customer experience software
Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.
More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.
Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.
What is Zendesk?
The company prides itself on building software that offers the best customer experiences. Zendesk stimulates business growth and helps companies to support customers across all channels. The customer service platform helps businesses to personalize users' experiences to deliver excellent customer service. Founded by Mikkel Svane, Alexander Aghassipour, and Morten Primdahl in 2007, the company has now customers around the world and defines itself as the world leader in the ticketing system industry.
The company helps answer customers' questions and renders meaningful conversations irrespective of the buyer's journey. With numerous features such as a ticketing system, a CRM or a knowledge base software, customer service software helps companies around the world.
In terms of competitors, it is common to cite Crisp, Freshworks, Gorgias or Intercom as the main Zendesk competitors.
Access a detailed comparison between Crisp and Zendesk
What is Jivochat?
Jivo protects businesses with 24/7 customer services that guarantee no message passes by without a response thanks to a live chat software installed on the company's website. Thanks to Jivo, avoid missing customer requests even during off hours. More than a website widget, the platform helps to monitor reviews, analyze, and solve weak business spots at each stage of the trafficking pipeline and lead sources. Timur Valishev established Jivochat in 2012 to upgrade customer relationships' sustainability and safeguard messages in one inclusive app that acts against data leakage. Consequently, it helps analyze the most effective channel and optimize workflow to instigate sales growth.
More than a live chat widget, the platform evolves into an all-in-one shared inbox to centralize conversations, data and teams around one tool.
Most frequently, it is common to say Crisp, Tidio and LiveAgent are Jivochat's main competitors.
Access a detailed comparison between Crisp and Jivochat
More competitors
