Crisp将其多语言设置也扩展到知识库文章。减少你的客户在阅读他们不熟悉的语言时的麻烦。上传各种语言的知识库文章,让你的客户用他们选择的语言获得问题的解决。建立一个多语言知识库需要一定的工作,但它将立即提高你的客户支持质量。这就是建立国际客户支持战略的完美解决方案,毫不费力。
Did you know that 74% of customers are more likely to repurchase or use services again when the customer service is available in their native language? It's time to support a multilingual knowledge base for your company. Discover how.