Many companies have never strategically invested in or managed their internal knowledge databases. Instead, knowledge is often collected organically within departments by individual employees, who may take that expertise with them when they leave. The more specialized teams you have, the more likely data silos will restrict the flow of information and communication within your company. That’s why having a centralized knowledge base has numerous benefits. An internal knowledge base lets you improve internal communication, improve employee onbarding and increase efficiency and retention.