Crisp extends its multilingual setup to knowledge base articles as well. Reduce the hassle of your customers in reading languages they're not comfortable with. Upload knowledge base articles in a wide range of languages and let your customers obtain resolutions to issues in the language of their choice. Building a multilingual knowledge base will require a certain amount of work but it will instantly improve the quality of your customer support. That's the perfect solution to build an international customer support strategy, effortlessly.
Did you know that 74% of customers are more likely to repurchase or use services again when the customer service is available in their native language? It's time to support a multilingual knowledge base for your company. Discover how.