Discover how Tidio compare with Shopify Inbox

What is the best software for your business? Looking to compare Tidio with Shopify Inbox? Enjoy a detailed comparison of Tidio vs Shopify Inbox.

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Discover how Tidio compare with Shopify Inbox

Enjoy a detailed comparison table about features and pricing

Pricing
Tidio
  • Highest Plan$289/mo
  • Chat Seat Included1
  • Additional seat$289/mo
  • ContactsUnlimited
  • Annual billing for 20 users$69,360
Shopify Inbox
  • Highest PlanFree
  • Chat Seat IncludedUnlimited
  • Additional seat-
  • ContactsUnlimited
  • Annual billing for 20 usersFree
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
TidioShopify Inbox
Pricing
Highest Plan$289/moFree
Chat Seat Included1Unlimited
Additional seat$289/mo-
ContactsUnlimitedUnlimited
Annual billing for 20 users$69,360Free
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK-
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls
Speed Impact--
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
See detailed pricingLearn moreLearn more
Crisp

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

Tidio

What is Tidio?

Tidio is a powerful all-in-one tool that helps organizations get full access to customers' data, ranging from behavior on e-commerce websites to leveraging data for lead generation. The company offers a live chat widget, a shared inbox and an AI Chatbot. With Tidio, businesses can respond better and faster to customers via live chat, chatbots, and emails to maximize success.

Golas and Marcin Wiktor co-founded the company in 2013 as a basic live chat for websites. The platform now enables brands to comprehend the performance of their products and services thanks to its advanced analytics.

Among the best alternative to Tidio, Crisp, TawkTo or Intercom often cited.

Access a detailed comparison between Crisp and Tidio

Shopify Inbox

What is Shopify Inbox?

Shopify Inbox is a shared inbox and support tool that helps businesses communicate with their customers. The founder of Shopify Inbox is Shopify Inc., and it was created in 2015. As of 2019, Shopify Inbox has over 1,000 customers.

Businesses of all sizes use Shopify Inbox, including small businesses, medium businesses, and enterprise businesses. Shopify Inbox's competitors include Zendesk, Freshchat, Intercom, or Crisp.

Access a detailed comparison between Crisp and Shopify Inbox

Ready to improve your customer experience?