Discover how 3CX compare with Facebook Chat

What is the best software for your business? Looking to compare 3CX with Facebook Chat? Enjoy a detailed comparison of 3CX vs Facebook Chat.

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Discover how 3CX compare with Facebook Chat

Enjoy a detailed comparison table about features and pricing

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Pricing
3CX
  • Highest Plan$575 / mo / company
  • Chat Seat Included10
  • Additional seatUndisclosed
  • ContactsUnlimited (4 simultaneous calls)
  • Annual billing for 20 usersUndisclosed
Facebook Chat
  • Highest PlanFree
  • Chat Seat IncludedUnlimited
  • Additional seat-
  • ContactsUnlimited
  • Annual billing for 20 usersFree
Shared Inbox
Livechat
Chatbot
Campaigns
Knowledge base
Contact management
3CXFacebook Chat
Pricing
Highest Plan$575 / mo / companyFree
Chat Seat Included10Unlimited
Additional seatUndisclosed-
ContactsUnlimited (4 simultaneous calls)Unlimited
Annual billing for 20 usersUndisclosedFree
Shared Inbox
Cloud-Hosted
Mobile Apps
Desktop Apps
Customers' ratings
Routing rules
Facebook, Twitter, Instagram, Email & WhatsApp
Private notes & mentions
Reminders
API
Visitor Banning
File sharing
Canned responses
Contact form
Customer portal
Livechat
Visitors details
Javascript integration
Chat trigger
Live chat Web SDK
Message Sneak-peek
Live translate
Chat transcript
Customization
Co Browsing
Multisite
Video and audio calls
Speed Impact-5,3s
Branding removal
Multilingual
Chatbot
Chatbot builder
Draft scenarios
Input fields
Keyword intents
Condition blocks
Chatbot API
Campaigns
Targeting options
Dynamic data
Email & Chat sequences
Templates
Knowledge base
Knowledge base
Web SDK
Password protected
Multilingual
Personalization
Custom domain name
Contact management
User profile
Advanced filters
Tags & Segments
CRM integrations
Zapier Integration
Contact import
User activity
See detailed pricingLearn moreLearn more
comparison-competitor-crisp-product

Crisp, the fast-growing customer experience software

Crisp makes it easy for businesses around the world to improve customer experience on both mobile and desktop. Thanks to Crisp's all-in-one multichannel platform, our solution allows companies to centralize more than 10 channels in one inbox. WhatsApp, Messenger, Emails, Live chat, Phone calls or even Viber or Line are available straight from one unified inbox.

More than channels, Crisp lets you gather your teams around the inbox to improve collaboration and reduce the time to resolution of each conversation. Combined with data accessible at your fingertips, Crisp helps you to personalize each interaction on every channel to build the best customer experience possible.

Looking to connect Crisp to other tools you love? No problem! Crisp offers many integrations with leading tools of the industry so you can get started with Crisp. Make your data flow seamlessly between multiple environments in a few clicks.

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What is 3CX?

3CX Help companies to convert visitors to leads and customers with hassle-free video conferencing, live chat and video app chat that deepens connections between your business and customers. Reinvented for the remote workforce, 3CX offers the same office extension for Android and IOS app users. 3CX was founded by Nick Galea in 2005 and released as a free IP PBX in 2006. It consists of advanced call center features and reporting, which also aids seamless integration with multiple CRM systems.

Among 3CX competitors, Aircall and Crisp are seen as the best competitors to 3cx.

Access a detailed comparison between Crisp and 3CX

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What is Facebook Chat?

Facebook Chat is a live chat software that allows businesses to communicate with their customers in real-time through Facebook Messenger. Also known as instant messaging, it's an easy way to reach customers. The company was founded in 2004 and offered features such as customizable chat widgets, automatic chat invitations, and integration with popular platforms like Shopify. Its messages are easy to read and manage and even delete.

Access a detailed comparison between Crisp and Facebook Chat

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Ready to improve your customer experience?