Technical Horizontal Scaling of Socket.IO Microservices with RabbitMQ In our initial model, users get load balanced to the server with the least active connections, such that the distribution of connections stays even over all of our WebSocket workers. But now, it's a whole new world.
Our Chat is Now 30% Smaller & 2 Times Faster We got to a point where we had the lightest chatbox on the market, with a compressed size of 232KB (full load), where other chatbox providers would often load up to a megabyte. Discover How!
Technical Details on the 22/07/2019 incident and how we are fixing this for the future On July 22th, Crisp experienced infrastructure issues caused hardware failures with our provider DigitalOcean. We wanted to be transparent about the technical cause of this incident.
Engineering Developing Custom Chatbots for Crisp As the chatbot trend continues, we receive a lot of questions from customers willing to connect very specific automated response systems to Crisp. For instance, certain users want to connect Recast.AI to Crisp, or even load custom responses from an internal knowledge base that's not hosted on Crisp. Crisp
News Crisp Summer Update 2018 Since the last March 2018 update, the Crisp team has been hard at work shipping brand new features and improving existing features. We're proud to announce our Crisp Summer 2018 update. This article sums up what's new and what's improved. Also, we're telling you a bit more about what the
Git Ditch your Status Page: How we monitor Crisp at scale The Crisp technical architecture runs around 40+ different micro-services, all replicated across different physical machines. Adding to that, we have around 20 daemons operating different tasks, eg. data storage with MongoDB, or email delivery with Postfix. Those microservices handle 1 billion+ requests each month (this is growing). We need to
Project Open-Sourcing Bloom: A REST API Caching Middleware This article is a word-for-word repost of Announcing Bloom: A REST API Caching Middleware from the blog of Valerian Saliou, Crisp CTO. Premature optimization is the root of all evil. Especially when you launch a new SaaS business you're not sure will succeed and get the traction you would expect
November 2016 Chatbox Improvements The Crisp team has been busy at work over the months of September and October to bring you new improvements to the Crisp Platform. Our focus has been mostly on the chatbox. Since we released our new chatbox in August 2016, we have had a lot of feedback from all
Chatbox How We Internationalized The Crisp Chatbox At Scale Here at Crisp, we love technology. Especially when it is bleeding edge and may help improve the quality and speed of the service. Want to know more about Crisp Chat widget? Make sure to go to https://crisp.chat/en/livechat/ Recently, we made a small optimization to the chatbox
Scaling Crisp to The Next 100k Users looking for tips on how to scale your startup at its early stages? This article is made for you.
